iMac

How do I wrap my tech for a cross country move?

iMac shipping box

Episode 1518

Dr. Mom from New York, NY

Doctor Mom may be moving cross country and wants to know a safe way to pack her technology, like her computers and her NAS. Leo says that pulling the drives out and wrapping them separately in bubble map is a good idea. Then she can place them together in a box with plenty of shipping material. But the iMac is tougher because she can't take that out. And then there's the huge screen. Ideally, if she still has the box, she can encase it in that with the original packaging. Otherwise, she'll need to just wrap it judiciously in bubble wrap.

How can I speed up my iMac?

Apple iMac

Episode 1497

Jody from Los Angeles, CA

Jody has an old iMac with a 2.66GHz dual core processor. Leo says that's still a useful computer, even with its age. Jody says Lightroom stalls on it. Leo says that's more the fault of Lightroom. But a new iMac would also give him a larger screen and far more accurate color depiction. A new iMac will still have its hands full with Lightroom because its just a pig with memory resources. It's poorly written for today's modern platforms. Here's what to try before Jody buys a new iMac: Install a Solid State Drive (SSD). That will speed up the performance dramatically.

Should I get an all-in-one computer with an i7?

all-in-one PC

Episode 1481

Mark from Akron, OH

Mark wants to know if all-in-one computers are a good deal. Leo says that Apple changed the game with the iMac and now other PC makers offer them to. They're elegant looking, but some are difficult to expand and upgrade. All-in-ones have thermal constraints as well, and some all-in-ones have a throttled processor because of the heat issue. But if he gets one, he should spring for the SSD and at least 8GB of RAM. It'll help his performance dramatically. That's really where performance is needed anyway. Then he should keep his data on a spinning external drive.

Why is my iMac getting so slow?

https://www.macsales.com/

Episode 1480

LeBaron from Mobile, AL

LeBaron has a 2010 iMac computer that is getting very slow, and Leo suspects that the culprit is a failing hard drive. The upgrade is non-trivial, but it can be done. Leo recommends going with a solid state drive to make it a heck of a lot faster. Then connect an external drive for the data. What Leo recommends is going to Otherworld Computing and look up the model. You can see what parts are needed, along with tools. Then decide whether to try to DIY or to have it done by a technician.

Has my iMac been compromised?

Apple iMac

Episode 1478

Adam from Pasadena, CA

Adam bought an iMac from a private seller. It still had Apple Care and he had it transferred to his name. He's worried that there was a keylogger on it and his credit card was compromised. Leo says that unless he wiped the computer himself, he won't know if it's compromised or not. Leo says that it's probably not the Mac, but just in case, Adam should wipe the drive himself. It's really easy to wipe an iMac drive and reinstall the OS. It could be that Adam's iCloud account has been compromised.

What does the long beep mean when I try to boot up my iMac?

Apple iMac

Episode 1474

Bob from Alpine, CA

Bob put his iMac to sleep and then when he went to wake it up, he got a "bong" with a blank screen. Leo says that those tones indicates different things depending on the tone. Here's a list. It's possible the backup battery in the computer is dead and needs to be replaced. But it could also be a failed hard drive. It could also be an EFI ROM update is in progress. If you hold down the D key when booting up, you'll go into diagnostic mode. If that doesn't work, then you have a major hardware failure.