huawei

Why doesn't my phone work in the US?

Huawei G8

Episode 1380

Mike from Santa Monica, CA

Mike bought a Huawei G8 mobile phone in Hong Kong that is a dual SIM model, but it only runs on the G2 band in the US, even though it's on G4 in Hong Kong. Leo says that it wasn't designed for the US market and as such, it only supports certain bands here. He may not have much of a choice. One thing he can try is going over to the XDA Developer Forums. He may be able to root the device and gain access to those bands. He should enter the exact model of the phone to find out how to do it.

What unlocked Android phone should I buy?

Motorola Moto G

Episode 1246

Sam from Santa Monica, CA

Sam wants to buy an unlocked smartphone. He's heard Leo talk about the Motorola Moto G, but he's also looking at the Huawei P8 lite, and the Alcatel Idol 3. Leo says that the benefit of owning an unlocked phone is that he can take it to just about any carrier. It gives him flexibility, but it also means he'll have to pay for the phone completely up front.