Randy is looking to get a laptop. Is Cyber Monday a good time to buy? Leo says that there will likely be some great deals. Leo prefers business grade laptops like the Lenovo ThinkPad. They're very robust. There are great support plans available too, including a one day turn around fix or replace option. Dell's Precision line is also worth taking a look at.
Clyde bought a new printer, but it wasn't compatible with his Windows 7 computer, so he had to return it. What printer should he get that will work? Leo says that HP has a whole page of Windows 7 compatible models. It could also just be that he needed to download a printer driver.
David bought a new HP convertible laptop, and HP has made it so he can't use third party charging systems through the USB C port. Leo says that's anticompetitive, and HP is one of the few companies that does it. It just makes people angry that they are locked into using proprietary accessories with a standard open source port.
Leo suspects that maybe it's just an issue of needing more wattage since he can charge with it while the computer is turned off.
Paul is going to college to study mechanical engineering and he needs a good laptop that can handle the work load. Leo says ideally, he'll get more bang for his buck with a PC. He'll also get more choices. Also, it's always best to check with the college or university for what they prefer. They may require more powerful hardware and specific software. He'll also want an SSD because it'll boot up faster.
John's old Vista laptop can no longer get updates so he's looking to buy a new laptop. His budget is around $600. Leo says that Acer and Asus make good budget laptops. HP's Spectre is really good. But for what John does, a Chromebook is even better. Dell, Asus, and Acer all make them, and for $500, he can get a lot of machine. They're also more secure.
Harry is looking to upgrade from his 7 year old computer and is thinking of an all-in-one, perhaps from Dell or HP. He wants one with a big monitor. Leo says it depends on his budget, but under $900 would be good. Could he get an iMac for that? Leo says no, $1,299 is the floor. Anything under that is likely an old model. How about Lenovo? Leo says all three of them make excellent machines. Leo has been thrilled with HP since they spun off the computer division.
Tara is going back to college to become an electrical engineer and is trying to find the right computer for the job. Should she get a tablet or a MacBook? She'll be doing coding as well. Leo says that if there's specific software, then she'll likely need to use the platform that supports it. She should talk to an advisor and ask them. Since she's doing electrical engineering and not computer science, then a Linux computer may actually work for her. She should get any laptop she likes and then she can put Linux on it. Most coders prefer it anyway.
Nick just moved in with family and they don't have Wi-Fi! He needs a printer, though. Leo says that most printers that do wireless printing do wired printing via USB too. Leo likes Epson. Canon is also a good option. HP's printers are improved, but they only use HP printer cartridges now. Leo recommends going with Epson. And since Nick is going to be printing so infrequently, he can actually shop by price.
(Disclaimer: Epson is a sponsor)