hard drives

Why does my computer keep losing access to my hard drives?

Episode 1285

Bill from Glendora, CA

Bill's hard drives keep disappearing from his computer. After he reboots, it'll say "fixing disk," and will be there for about 10 minutes before it disappears again. His SSD boot drive works fine, though. Leo says there are a lot of things it could be including hardware and cabling. He should go and look to see how its setup in BIOS. It should be something wrong with AHCI or a driver issue. Since he built the computer himself, there's no one he can call for help. Then again, the support from the major companies isn't helpful anyway.

Can I move my old hard drive to my new computer?

Episode 1286

Sam from Costa Mesa, CA

Sam says it's time to get a new computer, and wants to know if he can bring along his old hard drive and put it in. His hard drive is pretty new, so can he swap one hard drive out and plug another in and start it up and get working? Leo says that would be nice, but it doesn't work that way. The Windows OS will look for the motherboards and chipsets and if it doesn't find that, it will have issues.

What happened to the images and music on my hard drive?

Episode 1281

AJ from Los Angeles, CA

AJ opened up a laptop he hadn't used in awhile and all of his music and pictures were corrupted. A popup actually said the disk couldn't be read, and must be formatted. He tried to recover it. Why did it become corrupt? Leo says that hard drives die, and that's why you need a 3-2-1 backup strategy. 3 copies, on two different formats, with one off site.

Why are my games taking up so much storage?

Episode 1276

Walter from West Viginia

Walter is noticing half his hard drive is filled up with games and game storage. He doesn't play all that much, what is going on? Leo says that may be a false positive. He recommends looking into your hard drive details with a program called WinDerStat. It will give you a color coded break down of what your hard drive has on it. Then you can decide if there's anything taking up room that you can get rid of.

How can I transfer my data to a new computer?

Episode 1275

Mark from Grand Rapids, MI

Mark bought a new computer for his daughter but the Windows Transfer Wizard transfer app doesn't work. What can he do to get her data to the new computer? Leo says that the Windows transfer utility doesn't work all the time and when it does, it may not get everything. So he just recommends getting an external hard drive or thumb drive, copying the data over and then plugging it in and copying it to the new computer. She won't get the settings or favorites, but she can get her data.

How can I get SpinRite to work on my hard drive?

Episode 1275

Mark from Orange, CA

Mark is having trouble getting SpinRite to run on his Windows 8.1 machine. Leo says that SpinRite is a great utility for evaluating the hard drive. But it can't be run from Windows, he'll have to run it from a USB key. If that's not going to work due to the format of the drive (Windows 8 uses GPT) then call Gibson Research tech support. They know a ton about how to get SpinRite working.

Can I reinstall Windows 10 after formatting my hard drive?

Microsoft Windows 10

Episode 1266

Rich from Sylmar, CA

Rich got bit by ransomware and wants to know if he'll still be able to upgrade to Windows 10 for free. Leo says that if he already had Windows 7 or Windows 8.1, he can. The license key has been linked to the computer itself. He'll be entitled to install it on his computer. Since Windows 10 has been activated, he can then download the Windows 10 ISO from Microsoft and install it. Windows will re-activate it and he'll be ready to go.

Why are Apple Fusion Drives so expensive?

Episode 1264

Chris from Miami, FL

Chris was thinking about putting a Fusion Drive into his computer, but they cost $1000 or more! Leo says that's because Apple's Fusion Drive is proprietary, so he'd have to pay the Apple Premium. A Fusion Drive is a merging of a spinning drive and an SSD, but it's not as fast as an SSD. Leo prefers to roll his own. He uses an SSD on his computer to run his apps, and has a spinning drive for file storage.