hard drives

How can I transfer my hard drive data to an new drive?

Hard drives

Episode 1542

Jim from Calabasas, CA

Jim is getting a new hard drive to replace his old one. How can he transfer everything over? Leo says that his hard drive will come with an app that will enable him to make a bit-for-bit, sector-by-sector copy from the old drive to the new drive. But Leo also recommends getting an SSD for his OS and programs, and then use a standard spinning hard drive for his data.

How can I get data off a really old hard drive?

VGA

Episode 1538

Tyler from Oklahoma City, OK

Tyler has a 20-year-old computer and he needs to get some data off the hard drive. He's having trouble finding a port to connect his video monitor to. He doesn't have VGA. Leo says he'll have to have a VGA port because that was the standard back then. If there's no VGA, then it could be a server. But he may be able to find an old video card to plug into it.

Leo recommends just getting a hard drive enclosure for it. He'll need an IDE model. Then he can connect it via USB to his current computer. That's far easier than trying to connect everything to it to see what's on it.

Why can't I read my Western Digital portable hard drive?

Western Digital MyPassport

Episode 1538

Ron from Westminster, CA

Ron bought a Western Digital Passport USB hard drive and he's having issues with it. Ron can see it in the device manager, but he can't access it on the computer. Leo says that a USB connected drive only means the computer can see the device. Doesn't mean it can read it. Drives do die, and sometimes they die sooner rather than later. That's why Leo recommend SSD drives for the main drive and a spinning drive for data. It sounds like his drive has simply died.

How can I get my data off a failing hard drive?

NewerTech Universal Drive Adapter

Episode 1538

Steven from Fort Wayne, IN

Steven's sister has a 2011 MacBook Pro with a failing hard drive. She hasn't backed it up either, and there's a lot of pictures that they want to save before the hard drive goes belly up. Leo says it's good news that the computer can still see the drive and it can be mounted. The drive may be a little "messed up" and it can't read or record the data reliably. Unfortunately, in the Mac world, there aren't many good disc utilities.

Why can't I access my files after a power outage?

Power outlet

Episode 1531

Debbie from Fort Mojave, AZ

Debbie had a power outage and now she can't open anything, especially her pictures. Leo says to try and reboot the computer first. Shut the computer down. Count to 10. Turn it back on. If that doesn't fix it, there's a chance that the hard drive has become corrupt if the computer was writing to the drive at the moment the power went out. This is why Leo recommends a surge protector that has a battery backup.

How can I catalog multiple hard drives?

Episode 1517

Jonathan from Pittsburgh, PA

Jonathan wants to know how he can catalog multiple hard drives on a Mac. He uses Super Duper to backup a lot of hard drives and he doesn't want to confuse them. Leo says NeoFinder is a good one, because it can read both NTFS and FAT32 on the Mac.

He also came across a crowd sourced photo editing service called Mendr, which gives you the ability to upload a photo and then Mendr will find a talented photo editor to fix your photo as you need. iOS/Android. Free app, but you pay for the service per photo. Leo says thats a great tip!

How can I make my Surface Studio run faster?

Microsoft Surface Studio

Episode 1512

G. Scott from Finland, MN

G Scott bought the Microsoft Surface Studio computer when it came out and got it with an i7. But it's sluggish when running Excel and other apps. Leo has a hunch that the hybrid hard drive is causing the slow down. Intel created the Fusion drive and it's never really paid off in performance. Leo had the drive replaced with an M.2 MVE connected SSD drive. Know How has a video on how to do it here.