Melinda says that after she turns on her computer and goes into her browser, it takes a really long time to get to Gmail, and it goes to her eBay and other accounts. She wonders if she got hacked. Leo says perhaps. That kind of behavior points to being hacked. Maybe someone has gotten physical access to the computer. Did she make an enemy?
A hacker by the name of "The Dark Overlord" broke into Netflix' servers and released the new season of "Orange is the New Black," after demanding payment not to. According to TDA, he also has shows from ABC, IFC, and other channels. Leo says that is a childish act that probably was perpetrated by an ambitious teenager and Netflix did the right thing by refusing to pay up.
Scott is worried about Vault 7 and the CIA's hacking. He's heard from Edward Snowden's tweets that the CIA has left a huge vulnerability in our mobile devices. Leo says that was the problem with the Feds wanting to crack Apple's iOS since once cracked, it's available to anyone. But the reality is, the hack is 3 years old and Apple has worked to close those vulnerabilities. So it's likely that unless Scott's phone hasn't been updated for three years, he's safe.
Steven manages a band for a living, and he got snookered into adding someone to be an Admin on their Facebook band page. Now the real admins have been removed from the group and they lost ownership to the page. Leo says that all you can do is contact Facebook and ask them to restore ownership to the page. It's important to remember that hackers will use urgency to trick you. So when you get unexpected messages, take a deep breath and confirm the source. You should also check and deauthorize any apps associated with the page.
Ryan wants to know how would he know if his computer had been hacked. Leo says that he can always scan his computer with antivirus software and with Microsoft's Malicious Software Removal Tool. In many cases, hackers are getting around that by moving their malware into routers and other "internet of things" devices. This is why updating the router's firmware is vital.
David is worried that his account may have been hacked as part of the big Yahoo hack. Leo says it could have, and he should change his password immediately. Yahoo is notoriously terrible with their email security and no one knows if it'll improve when Verizon buys it. Leo advises opening up a GMail account and then set it to get his Yahoo Mail. He can then move all his old email over, disconnect Gmail from Yahoo, and delete everything from his Yahoo account.
Sean is interested in locking down his network completely. Leo says that routers with Unified Threat Management are the best. Sophos is a good one. In fact, Sophos firmware can be installed into many routers that support open source.
Robert's Apple ID got hacked and they've been changing all his passwords and email notifications. He contacted Apple and they aren't believing that he is who he says he is yet. Leo says that they are being deliberately slow now to avoid the social engineering snafu. They want him to provide proof through his payment records, but it may be that Robert got socially engineered and lost his password. That's why turning on 2nd factor authentication is important.
Rick has been getting text messages and his friends are getting text messages from him with a link to a YouTube video on phone hacking. The Apple Geniuses say that's impossible. How can that happen? Has his cellphone been hacked?
Twitter security officials have admitted that the social media site was hacked this week, exposing the passwords of over 32 million twitter accounts. Though hackers posted the passwords online, officials say that they are confident no other information was obtained.
Leo says that if you are a Twitter user, you may want to change your password, and even better, use a password vault to generate it.
Read more at TechCrunch.com.