Arnold has a frustrating time with Google photos because he can't download his photos to his phone, and when he deletes a photo in Google photos, it deletes it on his phone. Leo says turning off sync in Google Photos will prevent that. And unfortunately, he has to download each photo individually.
Roger needs to be able to post and share photos with an exclusive group of people. What's a good option for that online? Leo says a shared album is ideal. Google Photos is a great option for that. Facebook works if everyone is a Facebook member, but not everyone is or wants to be. Most people have Gmail, which means they have a Google Photos account by default. For pay, SmugMug is a good option.
Richard wants to know how to send pictures to friends and family. His email won't let him attach them because they are too big. Leo says the best way is to put them up on Google Photos and then send them a link so they can download them.
Kathleen has an iPhone and the sound is muffled. Leo says that it's easy to muffle the sound because of where the mic is. As Steve Jobs once said "people hold the iPhone wrong" all the time. Kathleen also wants to know how to tag her mobile pictures to sort and find them in Photos. Leo says that she can use tags in both Google Photos (Windows/Mac) and Apple Photos (Mac). Google Photos will also use face recognition. And if she presses the three dot icon, she can add descriptions in the metadata, which is searchable.
Leo says yes, all Android phones can do this. He just needs to get a USB cable, either USB Type A or Type C depending on what his computer has. A Windows PC should be able to mount the phone as a drive, but he may need to get software for it if he's on Mac. He can look for "Android File Transfer Manager" which is a free program that allows the Mac to see the Android device.
Bob wants to share photos in the cloud. What's the best option? Leo says that Google Photos is great because most people have Google accounts, and Google Photos will automatically sync and delete photos once they are backed up. He can set up albums, it has facial recognition, he can create an album based on time and location, and it offers unlimited hi-res backup for free. Shutterfly is also a good option.
George is running out of room on his iPhone. How can he make space without deleting his photos and videos? Leo says the first thing to do is turn on iCloud to backup your photo storage. Also, use the replace photos with thumbnails option so that the originals aren't left on your phone. You may need to buy extra iCloud space though. So the other option is Google Photos. Download that app and backup your photos and videos to Google Photos. You get 15GB of uncompressed space, or unlimited high resolution space. All for free.
Pete wants to know if a 32GB smart phone is big enough for every day use. Leo says it should be, but he'll need to have a storage strategy for things like videos, photos, and even music. Leo recommends using Google Photos. He'll get unlimited high resolution storage, or 15GB of uncompressed storage for free. The unlimited high resolution is really great for everyday images. Leo says he can turn on automatic uploading via Wi-Fi in the app settings and then have the app delete the images from his phone.
John is frustrated that he can't delete the pictures on his phone without deleting them from iCloud. Leo says that if he selects "optimize phone storage" in settings, it will delete it on the phone without deleting it on iCloud. But he'll have to select "Keep Originals" on his Mac so it doesn't delete there.