Google Photos

Can I make an image backup of my mobile phone?

Episode 1429

Bob from Philadelphia, PA
Helium Backup

Bob has a dual SIM mobile phone with T-Mobile and he's having trouble going from one number to the other. He couldn't receive calls. He's tried to go to T-Mobile and has also done the factory reset and now he can get calls. But he's lost all his data. Can he get it back? Leo says the safest way to protect his data is to backup his data to his Google account. He can do this by going to "Backup and Reset" in settings. Then he could automatically restore it. This would save his settings, apps, and contacts, but it won't save his music or photos.

How can I free up space on my Android phone?

Episode 1428

Mark from Pomona, CA
Samsung Galaxy Note 3

Mark has a Samsung Note 3 that is full and is starting to act up. Leo says that it was the first that had the external card slot taken out of it. So that's unfortunate. How can he get his pictures off? Leo recommends Google Photos. There's also a setting to delete backed up photos. That will keep the space free on his phone. Then he can get a new Note 8, which has an SD card slot so it'll never happen again.

What's a good email program that uses tags?

Episode 1427

Brian from Nashville, TN
Mailtags

Brian wants to know how he can use tags to stay organized on his email. Leo says that tags are great for searching and it makes it really simple to stay organized. Gmail can tag messages. Mailtags has been around for years and it works great. Leo used it a long time ago and it works in Apple Mail, which can be a challenge because Apple changes Mail with just about every version of macOS. It's also great for photos. Google Photos is great for tagging as well.

What site should I use for blogging while on vacation?

Episode 1416

Bob from Los Angeles, CA
New Blog Entry

Bob and his wife are going on an around the world cruise for six months and they want to write a daily blog of their adventure. The problem he has is that it's difficult to upload video and photos for the blog. Leo says that will be the issue when using cruise line internet. It's very slow since it uses satellite. It's also not cheap. But many cruise lines are moving towards a service called VOOM, which is as fast as a home broadband connection. What Leo does is upload to Google Photos before he goes to bed.

Can I get my photos back from a restored iPhone?

Episode 1415

Joe from Garden Grove, CA
Apple iPhones

Joe hasn't backed up his iPhone in years because his iCloud is full and he doesn't want to pay for more storage. He finally got around to plugging his phone in using iTunes and he thought he had chosen to back up the iPhone, but instead, he restored his iPhone backup and lost everything. Can he reverse the damage? Leo says probably not. This isn't Joe's fault — it's Apple's because iTunes is awful and it shouldn't offer to restore a phone before backing it up. That's bad behavior. There is a ray of hope that iTunes backed it up. Leo suggests trying to restore the phone again.

How can I move data from my old phone to my new phone?

Episode 1408

Cathy from Ventura, CA
Samsung Galaxy S7

Cathy has an old Samsung Android phone and she's ready to upgrade. She wants to know if getting a previous model from eBay a good idea. Leo says that she can get a good deal on one, but chances are it won't be updated. So she'd have to have it updated. Leo advises going to XDA Developers to learn how to root the phone to put a new version of Android on it.

What is the easiest way to build a website?

Sue from California

Episode 1407

Sue wants to start a website at geekyoldbroad.com. She already has the domain name, and now she can connect it to anything she wants. Wordpress.com is an easy-to-use site where she can set up a site for a low monthly cost. Another site that will do this is SquareSpace.com. She can just go in, pick a template that works for her needs, and start publishing content. Wordpress has a free tier with ads. These are the easiest ways to do it.