Jim got a Samsung S9, but he erased all his contacts when he got rid of the phone, and they were deleted on his computer. What can he do? He used an old contacts backup from an older phone. Rich says that Jim should check Google Contacts to see if they are on there. Being an Android mobile device, all the contacts should be there. They could also be saved to the Samsung cloud. He should Import his usable contacts there, and then he can make changes there and import them to his new phone once he's got them all worked out.
Dale has an Apple and Outlook contact list. He'd like to merge them. How can he? Rich says that the iPhone doesn't do a good job where the contacts are located. But the Mac contact app does. So Rich says to sync all the contacts to his Mac. Add them in his contacts app, and then sync it. Then, Rich recommends using Google contacts as his main contact manager. He can add his Google account in there by clicking the plus sign.
Bob is looking to dump his old flip phone for a smartphone. But he has bad eye sight and would like to transfer his contacts from his old rolodex to the smartphone. Leo says that Google Contacts is the best option. It'll sync to just about phone platform, as well as his desktop. He'll have to get the contacts into it first, and that will take some hand entry to type them all in. He may want to look into paying a college kid to do it.
Bob bought a Samsung Galaxy S9 and he thinks it's too large for his hand. Leo says that larger phones are the future, as people prefer a larger screen to hand comfort. Bob also has hundreds of contacts on his phone that aren't his after he synced it. Leo says it's possible that AT&T or Samsung sold Bob a phone that was returned and hadn't wiped it before doing so. But if they sealed it up to make it look new, that's against the law.
Alan tried to sync his contacts in Outlook and they've disappeared. What happened? Leo says that sync is often fraught with peril because that kind of catastrophe can happen easily, especially when there are duplicates. He recommends creating a backup on Google Contacts and restore when disaster strikes.
Diane wants to know how to remove someone from her Google Calendar. Leo says it's likely pulling the information from her address book in Google contacts or her PC contacts. She should look for the entry and delete anything she doesn't want to keep track of, and it will disappear.
Diane also wants to save her music from her phone to her computer. Leo says DoubleTwist is the app for that.
David wants to know how he can print out the contact list from his iPhone. Rich says that the best way to do this would be to export his contacts as a CSV (comma separated values) file, and then he can open it into a spreadsheet like Excel. There may be an app that will do it for him, but if he uses Google contacts, he can export them from there.
Cathy has an old Samsung Android phone and she's ready to upgrade. She wants to know if getting a previous model from eBay a good idea. Leo says that she can get a good deal on one, but chances are it won't be updated. So she'd have to have it updated. Leo advises going to XDA Developers to learn how to root the phone to put a new version of Android on it.
Rick has an Outlook account on his HTC smartphone, but when he updated the phone, it stopped syncing and erased all the contacts on his phone and his Outlook account! Leo says it sounds like the sync went the other way and wiped out his contacts. This is why Leo always recommends not only backing up your contacts before doing this, but also relying on Google's Contacts in the cloud.
Corey wants to be able to transfer his data from his old Android phone to his new one. Leo says that in current Android phones, he can bump them together and transfer the data via Bluetooth. It's really easy.