Cathy has an old Samsung Android phone and she's ready to upgrade. She wants to know if getting a previous model from eBay a good idea. Leo says that she can get a good deal on one, but chances are it won't be updated. So she'd have to have it updated. Leo advises going to XDA Developers to learn how to root the phone to put a new version of Android on it.
Corey wants to be able to transfer his data from his old Android phone to his new one. Leo says that in current Android phones, he can bump them together and transfer the data via Bluetooth. It's really easy.
Ben wants to know if he can sync iCal with Outlook. Leo says that he would use Google Calendar as an intermediary. Ben can sync Outlook to Google and then Google to iCal. That should work.
Here's a technote from Apple on how to fix Exchange syncing with iCal. It's probably an update that broke it.
Julio has an internet enabled refrigerator and he can't get to Google Calendar online with it. Leo wonders if it's one of the first refrigerators. Leo says that Google changed the way the calendar works and Samsung probably hasn't updated the firmware to accommodate that new standard. Since his fridge is out of warranty, they have little incentive to fix the problem. There's a technote about it at productforums.google.com.
Joe recently bought an iPhone and iPad, but there are programs at work that Apple doesn't support. So he's using his old HP laptop for those. Now he's having issues syncing calendars and contacts, and Apple hasn't been much help because they don't support Microsoft.
Pat wants to know what calendar app is best. Leo says he uses Google Calendar because it syncs to all of his computers and phones, and he can send and receive invites. On the Mac, he uses BusyCal. Both Android and iOS work great with Google calendar. Pat would just add his Google account to his iPhone in his settings, and then he can choose to sync his calendar to Google as well. Best of all, it's free!
John can't get his Outlook calendar to sync. Leo says syncing is a dark art. Issues in sync include data duplication, and multiple calendar users. His issue is with Outlook and Google Calendar.
Leo says that Outlook is a poorly written Calendar. Leo advises getting rid of it altogether and relying solely on Google Calendar. It'll work with anything, any platform (except Outlook, obviously), and it'll sync. He should make sure Outlook email and announcements are set in his settings. He should have no issues once he goes to Google exclusively.
Adam and his wife have iPhones and iCal doesn't sync with their iPhone calendars. Leo says it may be due to turning off iCloud that prevents it from syncing. Leo avoids the whole problem by using Google as his main calendar option. He syncs Calendar on his Mac with Google via Exchange and it syncs just like it should to his phone. Then he never has to connect his phone to the computer to sync.
Leo says the best way is to use Google. He can sync his old phone's contacts, calendar and email to Google and then move it to the new Note II. After he does this, his information will be stored with Google and he'll never have to worry about it again.