Google

Is "bend gate" a real problem?

Episode 1121

Jessie from South Carolina
iPhone 6 and 6 Plus

Jessie says that bendgate reminds him of the HTC GFlex and it's hillarious that this is so much ado about nothing. Leo agrees, saying that this is the dark side of the internet to make folklore turn viral. And thanks to Consumer Reports who demystified the whole urban legend of Bendgate and showed that anytime you make millions of something, you're going to get a handful that are mistreated. The internet just amplifies that.

How can I authenticate Google Picasa with Chrome?

Episode 1116

Steve from Hermosa Beach, CA
Windows XP background

Steve upgraded Picasa to 3.9, but he can't authenticate it. It says it needs Internet Explorer to do it. Steve can't upgrade beyond Internet Explorer 8, either, because Windows XP won't support it. Leo thinks it uses the default browser to authenticate, which happens to be Internet Explorer in Steve's case. The way Google does authentication is that it goes out to a browser where you'd log into your Google account. The browser then gives you a chance to authorize, then it gives that application a token that it's been authorized.

How can I get the word out about Google Helpouts?

Episode 1114

Renzo from Fort Lauderdale, FL
Google HQ

Renzo says that he is using Google HelpOuts, which uses Google Hangouts, to provide counseling services. Leo says that this is a great idea for those who wish to help others and Google doesn't seem to publicize this enough. Users can learn to play an instrument, get psychotherapy, and tons of other options through HelpOuts.

Find Renzo's Counseling/Therapy Session here.

What computer should I buy?

Episode 1113

Jane from Redding, PA
Acer Chromebook

Jane wants to know if she should fix her old computer or buy a new one. Leo says that every computer is fixable, but is it worth spending the money to do so? Leo says that often repair men charge a fee to evaluate the computer because more than likely the person will decide not to fix it, and that's the only money they're going to see.

Jane says her computer has been overheating. Leo says that's a typical problem and could indicate the computer will die soon, so it's a good idea to keep her data backed up. She should make two copies and keep one off site.

Motorola to Announce New Moto X and Android Wear Watch Next Week

Episode 1111

Motorola Moto X

We're expecting an announcement of the new Moto X Android phone and Android Wear watch from Motorola on September 4. The new Motorola X will probably have a bigger screen, at 5 inches, and should have a better camera and higher resolution display. Like the first Moto X, it will likely run mostly stock Android with a few useful additions, like the ability to just talk to the phone to wake it up at any time. It knows when you're awake, sleeping, in a meeting, or driving automatically and will adjust its settings accordingly.

Study Finds People Are Remembering Things Less Because of Google

Episode 1112

Brain

Our memory may be negatively impacted by the instant access of information online. The authors pose one simple example: Ask yourself how many countries have flags with only one color. Regardless of the answer, was your first thought about flags? Or were you thinking about where you could find the answer? In the old days, you may have thought about all of the flags that exist and which ones have one color. Now, you may be thinking about your Google search term. This is called "transactive memory" and it's been going on long before the internet.

What's the best eCommerce option for selling online?

Episode 1109

Doug from Santa Ana, CA
eCommerce

Doug is developing a website for his company and will be doing eCommerce. Has Leo heard of Magento? GoDaddy also says they can do it without a dedicated server. Leo says that there a lot of ways to skin that cat. Shopify, SquareSpace, and more. Leo's not a big GoDaddy fan because they use shared service with others and if one goes down, they all go down. So he doesn't like that.