Google

Google I/O Announces New Products and Services

Episode 1388

Google Home

Google I/O was this week and the keynote had a bunch of new products and services. Google Home, the Amazon Echo killer, now has the ability to make unlimited phone calls anywhere for free. Should you then get rid of your home phone? Leo says no, because if the power or internet goes out, you'll have no phone for emergencies.

Find out about all of the announcements from Google I/O at techradar.com.

Can I find out where my friend is with his phone?

Episode 1387

Rick from Barstow, CA
Trusted Contacts

Rick would like to locate an old friend through his Android phone. Can he do that? Leo says if they turn on a friends feature called Trusted Contacts, that will enable him to see where they are. Other than that, since he's missing, he should go to law enforcement or adult protective services and request they do a welfare check via a PIN registry request of the phone's carrier. That will give him an exact location. There's also Android Device Manager.

Is my banking information safe?

Episode 1384

Mike from Granada Hills, CA
Google Chrome

Mike is worried that Google has all of his banking information. Leo says it's not to worry about. They don't have it. If anything, his browser has that information and that's much more dangerous. It may be a good idea to reset his browser to get rid of all that. Then turn on second factor authentication to make sure that any attempt to change his password or access his account will be stopped. Mike shouldn't worry about Google, though. They're quite secure, and Chrome is a secure browser.

Tech Companies Report Quarterly Earnings

Episode 1384

Earnings

Quarterly earnings came out this week and Microsoft, Google, and Amazon all posted record earnings in cloud services. Leo says that sadly, hardware earnings fell short for Microsoft whose tablets and laptops fell short. Leo says that's unfortunate because they make some nice hardware these days.

Leo also says that Google made a lot of money, up 49%, on their Pixel Android phone and their Google Home devices. Google's advertising revenue was also up 29% with nearly $2 billion a month in profit.

How can I add pages to my Android phone?

Episode 1377

William from Costa Mesa, CA
Motorola G5 Plus

William bought a Motorola G5 Plus and all his windows have vanished. Leo says that in the new version of Android, they got rid of the app drawer button. If he looks in the app dock at the bottom, he'll see a series of ellipses. If he touches that, it'll bring up his app drawer with all of his installed apps in it. The launcher also has pages and he can have as many pages as he wants. He should go into the launcher settings. Or he can squeeze the screen and add pages to the right there.

Can I use my Google Fi phone on Verizon?

Episode 1377

Robert from Laguna Hills, CA
Google Pixel

Robert signed up for Google Fi and bought a new Google Pixel phone, but Google is having issues activating his account. Leo says that's disappointing, especially when they don't know what the problem is. Leo says it's a good system and Robert shouldn't give up on it yet.

Can he use it on Verizon until it does? Leo says yes. He should just ask them for a SIM and he'll be able to use it. It shouldn't add any software overlays, but it may download some apps. He'll be able to uninstall them, though.

How can I open my phone without losing data from a password lock?

Vic from Glendale CA

Episode 1372

Vic recently lost his son and he is trying to get into his computer and accounts, but only he had the passwords. Leo says that LastPass has a feature that will enable survivors to gain access to the data. The cellphone may be a more difficult proposal, though. The dangerous thing is that there is a setting in both Android and iOS that could erase the phone if he fails 10 times to open it up.