Can an iPhone user help an Android user?

Larry from Irvine, CA

Episode 1224

Larry wants to help a friend using his mobile phone, but he has iOS and his friend uses Android. Leo says the good news is that they're both computers. It'll be similar, but you'll have to spend a little time getting the lay of the land to learn the unique ins and outs. But it's all minor stuff. The really good news is that the issues that Larry's friend has is with setting appointments and reminders, and going through Google makes it REALLY easy. You just enter your google credentials once and Google takes care of the rest.

How can I fix my Google Nexus V?

Mark from Los Angeles, CA

Episode 1223

Mark has a Google Nexus V and he says it gets terrible battery life. But the worse thing is that he's having issues with sound. So he restarted the phone, and it fixed everything. Leo says that the Nexus 5X will be a bit larger, and there's also the 6P. But he it broke and when he had it fixed, the phone no longer takes GPS. Leo says that the antenna could've been broken at the connection when Mark dropped it. He recommends going to If anyone would know how to fix it, they would. They also sell the parts and have step by step instructions on how.

Why can't I use Google apps on my phone?

Tony from Las Vegas, NV

Episode 1223

Tony's mobile phone is having trouble with his Google apps. Leo says if all your google apps have been affected, that that means the back end, underlying services are broken, and that's the side effect of having an open source scheme. Leo says that Google has redesigned the apps to "look" like apps, but that they are mostly web driven. So you have to make sure all your software updates are done, from carrier and Google Play store. If that's already been done, then it could just be damaged. So delete them and reinstall them.

What laptop should I buy?

Benny from Pasadena, CA

Episode 1222

Benny is still trying to figure out what computer to get, and he's leaning towards a Dell. Leo says he has the Dell XPS13 and he really likes it. Powerful machines, like desktop replacements, aren't usually very light. But the XPS 13 is an ultrabook and it's very light. He can also get a touch screen option, but that adds more money.

Should I replace the battery in my Nexus 5?

Episode 1219

Tom from Toronto, CAN
Nexus 5

Tom has a Samsung Nexus 5, and the battery life is starting to go South. Leo says that there's a certain number of charges a Lithium Ion battery has, and after about 500 cycles, it's time to move on. The good news is that Google is about to announce a new Nexus. Leo recommends waiting for the announcement, or checking out Leo's review of the Motorola Moto X Pure.

Chromebooks Becoming Popular Choice for Students

Episode 1214


Leo says that this year is becoming the year of the Chromebook thanks to it's low price, ease of use, and the fact that everything has moved to the cloud. The Powerwash feature enables it to start over if something goes wrong.

Leo says that while he was initially skeptical about them, he's come around to the point where he recommends them to many basic users. The Chromebook was made for students in mind. Sales are higher now than they were last year, showing that the Chromebook is really catching on as we become more linked to the cloud.

Google Announces New High Performance Router

Episode 1213

Google announced a new router called OnHub, but it's not cheap at $200. It has 13 antennas in it to guard against congestion. It looks at each of 11 bands periodically and switches to the best, uncongested band for best performance. It also has "Quality of Service" so users can prioritize web traffic. And you can control it via your Android or iOS device. It runs on and Leo has a hunch it's for home automation.

Find out more at

Where can I go to build a new website?

Ted from Mizzoula, MT

Episode 1212

Ted wants to create a new website for his business after parting company with his partner. Is GoDaddy a good option? Leo says it's not his first choice because they use a site builder app that tends to be a bit out of date and makes no provision for mobile devices. Leo suggests SquareSpace. They have more modern site templates and can offer eCommerce. They also support mobile devices, and are very affordable. Google also has some nice site building tools.

How can I get Picasa to work in Windows 10?

Ronald from Laguna Nigel, CA

Episode 1212

Ronald is having problems migrating his photos from Picasa to Google Photos. Leo says that PicasaWeb will eventually become Google Photos. The chatroom suggests going back to Picasa version 3.8, and then let Picasa update itself. But Leo says that getting software from a third party is a dicey affair. So if Ronald can get it directly from Google, then he's in good shape. Google doesn't say that Picasa is compatible with Windows 10, and it may not be. Leo suspects that the compatibility issue could be with Windows Edge, their new browser.