Google

How can I backup my email?

Aaron from Los Angeles, CA

Episode 1200

Aaron has had his Gmail account for 10 years. How can he backup his email to his hard drive? Leo says that any email client can do that via IMAP. Thunderbird by Mozilla is an option because it uses the standard MBX mailbox format so Aaron can access them in plain text.

Leo says the good news is Google is inexpensive for storage. It's free for 15 GB, and it's only $2 a month for 100 GB of storage. Leo likes having his email with Google because then it's all easily searchable from anywhere.

Is Search Engine Optimization legit?

Michael from Gadsen, AL

Episode 1200

Michael has a home based business and would like to have his search results pop up higher. Will Search Engine Optimzation help? Leo says no -- it's snake oil. And it could cause Google to penalize him by downranking him or removing him from search entirely. SEOs overpromise and under deliver.

Leo recommends following Google's tutorials at google.com/webmaster, and he will learn everything he needs to know to get better search engine results.

How can I save my iPhone photos online?

Episode 1198

Drew from Ventura Beach, CA
Apple iPhone 6

Drew has taken over 1,000 photos on his iPhone and he wants to put them online. Leo says that Google Photos is a brilliant solution for that. It just came out and he'll get unlimited free storage from 16 MP or less, plus video. He can also create folders and slideshows. Leo's going to do this for his trip. Drew can then share the collections via link, Facebook, Twitter, or Google Plus. iCloud can also do it through iCloud Drive. But he has to enable it.

Why doesn't Google Talk work in Google Chrome?

Daniel from Woodland Hills, CA

Episode 1197

Daniel has been using Chrome with Windows XP. When making calls using Google Talk in GMail, it breaks up, but it works fine with other browsers. Leo says it could be a plug-in issue that's running in the background and taking up more resources. Chrome isn't exactly lightweight, and can be a battery hog when on a laptop. So it could be a similar issue as other things are going on in the background. Anytime he's using voice over the internet, he's using a lot of bandwidth and resources. So Daniel should try removing any unneeded plugins and extensions.

Are plugins causing issues with my browser?

Arelia from Riverside, CA

Episode 1195

Arelia is having issues with her browser and she thinks it may be due to a plugin she installed. Leo says she's probably right. Plugins like Flash, Shockwave or Java are easily hackable and dangerous if not kept up to date.

Leo recommends using Google Chrome. Chrome has Flash built in and it's always updated. If she likes the browser she's using, then she'll have to get the latest version of Flash from Adobe.

Find Out Where Photos in Google's Photos App Came From

Google recently released a new Photos app, with free unlimited cloud storage for 1080p video files and photos up to 16 MP in quality. It makes it easy to browse and search through all of your photos, but you may have discovered some unfamiliar photos after installing it. This is because the app searches your entire device, and displays the photos it finds in the app. At first glance it may seem to be an error, but there's a way you can quickly find out where the photos came from.