Google

Why can't I access my gmail account?

Gmail

Episode 1549

Mike from Glendale, CA

Mike is having issues with Gmail, it says he doesn't have an account, but he does. Leo says that one thing to try is logging into his account with a different computer, or log into a different Google service, like Google Dashboard. If that works, then his account is active and alive. He can also have a friend send him an email, and if it bounces back to them, then his account has somehow been deactivated.

Alphabet's Life Sciences Company Verily Gives Up on Glucose Reading Contact Lenses

Eye

Episode 1542

Alphabet's life sciences company Verily has announced that it is discontinuing development on 'Smart Lens,' which promised the ability to read blood glucose levels using contact lenses. The company said that not only is this hard to do, but there's massive and potentially insurmountable technical and scientific problems with it.

Read more at blog.verily.com

How can I prevent Google from knowing everything about me?

Google

Episode 1541

Derek from Costa Mesa, CA

Derek has to create a Google account, but he wants to prevent Google from having his information. He tried to use an app to mask his phone, but it won't work. Can he use a burner phone? Leo says that he'll have to jump through a lot of hoops to prevent it, but it can be done. A burner phone will work. Then he can create a Google Voice number to use with that. Or he can just put the burner into his car for emergencies. But every time he searches, Google will know what he searched for, even when he's using a private window. The reality is, his phone carrier and ISP will know everything.

Can I download higher quality photos and videos by connecting over USB?

Google Pixel 3

Episode 1538

Garett from Chico, CA

Leo says yes, all Android phones can do this. He just needs to get a USB cable, either USB Type A or Type C depending on what his computer has. A Windows PC should be able to mount the phone as a drive, but he may need to get software for it if he's on Mac. He can look for "Android File Transfer Manager" which is a free program that allows the Mac to see the Android device.

Hands-on with the Pixel 3 XL

Google Pixel 3 XL

Episode 1533

Leo got the Google Pixel 3 XL smartphone this week and spent the day in San Francisco trying out the camera. Leo says he's impressed with the Pixel 3 camera and its photo features, including an impressive zoom. Google is using computational photography to do a lot of the things that a telephoto lens would do, and the results are remarkable. Users, though, are complaining about the deep "notch" on the top and the 'chin' at the bottom.

Should I make the switch to the Google Pixel 3?

Google Pixel 3 XL

Episode 1531

Andrew from Miami, FL

Andrew is thinking of switching from the iPhone to the Google Pixel 3. How's the camera? Leo says that he's seen images of the Pixel 3 and the camera is blowing him away. Google has really refined computational photography to the point where the images look very much like those shot with a DSLR. It feels great in the hand, too. People don't like the notch though. But Leo says he'll get used to it pretty quickly.

Google announces Pixel 3 XL, Slate and other products

Episode 1531

Google announced the Google Pixel 3 XL this week, and Leo says it feels great in the hand. It has also added wireless charging, which Leo says is the holy grail of mobile phones, and the three major manufactures now support it. Google also announced the Pixel Slate, a new tablet with Chrome OS. It can also run Android and Linux apps. There was also the Google Home Hub tablet. Surprisingly tiny, it has a screen and is designed to be your home's hub.

What tablet should I buy?

Apple iPad

Episode 1528

Larry from Bakersfield, CA

Larry bought an iPad at Costco and didn't like that he constantly has to enter his iTunes password. It's annoying. So he returned it. Which tablet should he buy? Samsung or Asus? Leo says that Apple is #1 in tablets, but if he can't bear it, Samsung has very nice tablets. Google is about to announce a Chrome based tablet, code named Nocturne. And it will run Android apps. It should be announced in about ten days.