failing hard drives

How can I get my data off a failing hard drive?

NewerTech Universal Drive Adapter

Episode 1538

Steven from Fort Wayne, IN

Steven's sister has a 2011 MacBook Pro with a failing hard drive. She hasn't backed it up either, and there's a lot of pictures that they want to save before the hard drive goes belly up. Leo says it's good news that the computer can still see the drive and it can be mounted. The drive may be a little "messed up" and it can't read or record the data reliably. Unfortunately, in the Mac world, there aren't many good disc utilities.

Why can't my Windows XP machine boot up?

HP Stream

Episode 1156

Louis from Palos Verdes, CA

Louis downloaded something and now he can't do anything when he boots up. Leo believes that the computer's hard drive is failing and that's what is causing the computer to stall on boot up. Especially considering it's an old XP machine. Given the issues Louis is having, it's unlikely from something that Louis installed. Leo says it's not really worth fixing.

Why do my Windows programs time out and say "not responding" so often?

Episode 1144

Dale from Brooksville, NY

Dale is having issues with his Windows Vista PC where programs will just stop running. He gets a time out message that the program is not responding. Leo has a hunch that the program is just running really, really slow and it's likely the hard drive is getting flakey. Leo advises backing up the data and replacing the drive. Leo recommends going with a solid state hard drive. They're getting less expensive now and it'll be far faster. Then he can use a spinning drive for his data.