Facebook

Why can't I change the font in Facebook?

Shane from Defiance, OH

Episode 1166

Shane is frustrated because he can't change the font on Facebook in his phone. Leo says that's just how Facebook is. An app doesn't have to honor the accessibility settings of the phone, and Facebook has forgotten that a large segment of the population needs a larger font. But fortunately, the accessibility settings allow him to at least magnify the screen. Facebook also has an alternative app called Paper that may have better settings.

Why can't I log into Facebook with my iPad?

Episode 1165

Patricia from Escondido, CA
iPad

Patricia's iPad has a ton of pictures on it and now she can't do anything with it. She's gotten rid of half the pictures and she can do a bit more than before. Leo says that Patricia should take advantage of iCloud and if necessary, buy more storage. She's gotten rid of most of her apps as well. She reinstalled Facebook and now she can't sign on. She gets error messages, which Leo says are useless because they are notes for programmers, not users.

Where can I put my iPhone photos to free up space?

Episode 1158

Jessie from Long Beach, CA
Apple iPhone 6

Jessie's wife is complaining that her iPhone is running out of space. Leo says that's because of all the pictures and videos she has on that 16 GB phone. Jessie says that her previous iPhone was able to store more photos and videos than her new one. Leo says it's because the camera in the new iPhone has a larger sensor and saves larger files. There's also less space thanks to iOS 8.

Does Facebook really have full access to my smartphone?

Mark from Anaheim, CA

Episode 1120

Leo says yes, this is true, but it isn't something to worry about. Both Apple and Android require that developers request permission to do things on the smartphone. Apps can request to have access to the phone dialer, texting, microphone and more. It does cause concerns among users primarily because they don't know why these apps are requesting such permissions. For example, in order to use Facebook Messenger to make a phone call or send out a text, the app needs access to the phone's operating system to do it. Otherwise the app won't have that functionality.

How do I keep Facebook from using all my text messages?

Aurelia from Burbank, CA

Episode 1118

Aurelia has Facebook on her phone and it's eating up her data plan and text messages. What gives? Leo says that's been a common complaint since Facebook took messaging out of the original app and forced users to message using their Messenger app. Leo says go into Facebook settings and turn off mobile notifications. It's buried deep in the settings. Go into settings -> Notifications -> Text messaging -. TURN THAT OFF. That will save your text messages.

How do I get rid of Farmville on Facebook?

Kevin from Ashville, NC

Episode 1115

Kevin's daughter has a facebook account and when she plays Farmville, it says she's already logged into another account. Leo says to go into the applications screen and delete Farmville, and any others, then just relog in and it'll reassociate with her original account. Samsung Galaxy Note 3 or HTC One? Leo says that the Note has a far better camera. But the HTC One has better features. So it comes down to what you use it for.

Why does my Facebook app automatically play videos?

Episode 1112

Bill from Emerson, AR
Facebook

Bill is having issues with Facebook's latest version of the smartphone app because the videos autoplay and it's hitting his bandwidth caps. Leo says that Facebook is planning to do that so that they can sell advertising on user's feeds. While Leo believes that Facebook needs to monetize in order to pay the bills and stay in operation, it also has a social contract with it's members not to do such things that impact their own bottom line. It's a shame that they don't see that. The good news is, he can go into the settings for his app and turn off autoplay.