Cheryl is concerned that with the recent Facebook security breach, her account will be hacked. Leo says it's more likely that someone will counterfeit her account, lifting her images, and change it just slightly to fool people she knows to friend it. Facebook has reset all 30 million accounts so that users would have to change their passwords. Leo also would recommend turning on 2 factor authentication.
Tom's wife hasn't been able to log into Facebook since last Friday. Leo says that last Friday Facebook logged over 90 million people out of their accounts due to a hack. Many were deactivated until they can prove it's their account. And with over 90 million compromised accounts, it could take awhile. When her account is reactivated, she will have to re-login manually, turn on 2 factor authentication, and it would be a good idea to change her password.
Facebook reported this week that 50-90 million user accounts were hacked or compromised through three bugs in their interface that would allow a hacker to bypass password challenges through a stolen access token, video downloader access. Facebook says they have fixed the bug and made access tokens unusable for the 90 million compromised accounts. So if you had to re-log in this week, chances are that your account was compromised. Leo also says this is a good time to change your password and turn on 2 Factor Authentication in your Facebook settings.
George has heard that Facebook is going to offer free Wi-Fi soon. What does Rich know? Rich says that both Facebook and Google are working on initiatives, but they're aimed primarily at rural areas, where broadband simply isn't available due to limited population.
Caller is having trouble accessing her second Facebook account. Leo says that Facebook has locked one out. Leo says that Facebook doesn't want you to have multiple accounts, though many do. What Leo recommends is using separate browsers (like Chrome and Firefox) for each Facebook account. Or, you can completely log out and then clear your cookies, you can re-log in with the second account.
Patrick uses WhatsApp, but he's concerned about security on his phone. Leo says that the danger isn't that the app will be malicious. It's a safe app if he gets it from the Google Play or iOS App stores. But it is owned by Facebook, and they will use his data for advertising. It isn't using personal details, but some details such as search data, likes, and keywords.
Patrick is also worried that his old iPad isn't being updated anymore. Leo says that while he won't get the most recent iOS, the security updates will continue. Nothing to worry about there.
Twitter banned a ton of fake accounts this quarter, and as a result, not only lost 1 million active users, but also saw their stock take a dump. Even though they made $20 million in the process. But Wall Street says that Twitter isn't growing, and as a result, the value declined. Even Facebook took a hit this week, in the single largest stock loss in Wall Street trading history. $120 Billion in lost value. Mark Zuckerberg lost over half his personal wealth. But Leo says he'll likely bounce back over time.
George has an iPhone 7 Plus and the screen goes black when he's in Facebook. Leo says that it's possible that his case could be squeezing the phone, causing it to shut down. Also, restarting the phone once a week will clear out any code that could cause problems.
Scooter X says that in iOS 9, there was an issue where Facebook would go dark. So George should make sure he's updated. While he's at it, he should just uninstall Facebook and download and reinstall the app. There could be a problem with Facebook. There was something similar happening a few years ago.
Florentina lost her home recently and wants to use Facebook to raise money to get into a new place. Leo says that Facebook is ideal for that because everyone is there and she can run her campaign directly from her feed. She should go to facebook.com/fundraisers. She can do everything from non-profit fundraising to personal campaigns for emergency purposes, which this certainly qualifies. Another option is GoFundMe.com.
Joy was trying to post an article on Facebook and got a message that it was blocked according to the EU GDPR regulations. Leo says that Facebook may have thought she was in the EU and would fall under those rules. So Facebook blocked the article. But it may be that Facebook is blocking articles related from European sources. Some news agencies may be blocking EU IP addresses in order to skirt GDPR regulations.