Bernie is having issues logging into Facebook. He gets a popup that says he needs to give them some information, including a credit card number. Leo says that's definitely not Facebook. Facebook will ask for identification from time to time, especially if your account has been compromised, or you've lost access to your account, but Leo says to never do that with a credit card. Use other options like a utility bill. Here's information - https://www.facebook.com/help/contact/183000765122339. Leo says it's likely a scam.
Robert wants to know how to delete Facebook on one machine without it returning on another when they sync up. Leo says that Google Chrome makes bookmarks and if you have a bookmark for Facebook in Chrome on one computer, it'll return on another through sync. So turn off sync. If you are also signed in on a public computer that could cause it as well.
Marie wants to know an alternative to Gmail. Leo stopped using Gmail because of their invasive ads, but the other side of the coin is that Gmail has the best spam filters of all. Leo moved to FastMail, so Marie can use Gmail to initially filter her emails, and then forward the rest to FastMail. Then she can run the secondary SPAM Sieve there.
Facebook had another security issue hit this week, as the social media company admitted that millions of Instagram passwords were stored in a plain text file that could be easily accessed from anyone on the network. But they swear that it wasn't accessed or maliciously maligned. Since they initially stated thousands, then admitted millions of accounts were at risk and that it has happened many times now, Leo says that Facebook's priorities are out of whack. They don't really care about protecting user data.
Mitch is concerned that uploading photos to a free service could be a privacy issue. What are the services doing with those pictures? Rich says that if consumers are using a free service, it's not surprising that they will look at the images and then suggest ads based on those images. It's all probably automated, which is why we get ads that are so tuned in.
Can he opt out of it? Rich says only if he gets rid of Facebook. Rich says he should only upload photos he wants to share to those services.
Kyle is convinced Facebook is listening in on his conversations because he'll get ads showing up that is strangely related to conversations he's had within the last few hours. Are they listening in on him? Leo says that would a huge amount of data for a billion and a half users to process and then generate ads for. So it's likely not what Kyle think it is. The reality is, that Facebook already knows so much about him, that they don't really need to listen in on him.
Facebook admitted that for years, they have been storing up to 600 million member passwords in a single text file that was unencrypted. The text file was also searchable by thousands of Facebook employees. Facebook claims nobody had abused the ability and will notify users if their accounts are compromised. So you may want to change your password anyway.
All three of Facebook's major services were down, or partially down, for about 24 hours this week. Facebook says it wasn't an attack, but a misconfiguring of their servers.
In a new announcement, Facebook CEO Mark Zuckerberg said that Facebook is moving towards a more privacy-focused experience, including encryption, private groups, and more. Zuckerberg admitted that Facebook doesn't have a reputation for security and privacy, and they plan to change all that. With sharing on Facebook going down by 25%, especially with younger users, Zuckerberg says that the social media network is going to move from a town square, to your own living room. It's a serious PIVOT.
A decision by a court in Germany has declared that Facebook must stop collecting data on users without their consent, and give them the option to opt-out. Facebook is appealing, and says without the ability to collect data, they would have to shut down the social network access nationwide. Leo says that is part of the deal you make with Facebook. Free services for collecting data on your usage of Facebook. Someone has to pay the bills.