Myrna got locked out of Facebook when she had to reset her account due to malware. Leo says that's Facebook's latest technique for protecting the social network against malware. But like all antivirus utilities, there sometimes can be false positives that can trigger the lockdown. Myrna even ran her own scan with ESET. Leo says that's why he doesn't like antivirus software.
Facebook's Safety Check feature is a good way to tell your friends and family that you're alright if you're in the midst of a disaster like Hurricane Harvey. You can find the Safety Check in the "Explore" section of the mobile app. You can get to it by tapping the hamburger menu on the bottom right corner. Once you tap into Safety Check, you'll see the current Safety Checks around the world or you can create a Safety Check. Then you can see people that are marked safe, and mark yourself safe if you're in an affected area.
Jane wants to know if it's WhatApp or WhatsApp. Leo says there's an "S," so it's WhatsApp. A clever way of saying "what's up?"
Jane is thinking of getting her first smart phone so she can use WhatsApp to make phone calls. Leo says that WhatsApp identifies users by their phone numbers, not their names. So when people ask to use WhatsApp to make a call, that means they want not only their phone number, but also their contact list. Facebook is doing that to cross reference contacts with Facebook contacts, but you can opt out of it when you sign up.
Susan is worried that her boss at work can see her Facebook posts so she's changed her settings to friends only. Is that safe enough? Leo says that will work, however, Facebook does make mistakes and they do from time to time reset privacy settings without warning. Even Mark Zuckerberg's personal posts were outed by a glitch a few months back. So it's best to always consider a post she makes on social media to be out in the open.
See wants to create an online dating site, but is low on cash. Leo says that See could probably find someone who would be able to build the site for a piece of the pie. The problem is that he could end up with a situation like the Winklevoss Twins, who teamed up with Mark Zuckerberg, who then took the idea for Facebook and made it work without them. Ideas are really a dime a dozen, and most venture capitalists invest in the business plan, the people behind it, and not the idea itself.
Paul can't get into his business Facebook account and he doesn't know how he can get help with Facebook. Leo says that all he can do is contact Facebook. Paul should check out this help page at facebook.com for more.
Using Facebook on a public computer, or even on a friend's computer, can be risky. Facebook stores a cookie in the browser that enables the user to get into the site without actually logging in. This would make it possible for someone else to easily gain access to your account. Instead of avoiding Facebook entirely, there is a way you can still use it and prevent someone else from being able to get in — by using a one-time password.
Rick has discovered that people are logging into his Facebook account without his knowledge or consent. Leo says he should change his password immediately and turn on 2-factor authentication. It will prevent another computer from logging into his account, even if they have the password. Facebook also stores a cookie in the browser that will enable him to open Facebook without logging in. So he shouldn't use Facebook on a public computer.
Facebook celebrated surpassing two billion active daily users this week. Leo says that if you do the math, that's easily half of all the people who use the Internet. WOW.
Known as Facebook Spaces, this new virtual meeting place/world enables you to use your Oculus Rift to interact with others around the world through your avatar, as if you're in the same room. Leo says it's buggy, but it's a beginning. You can share video or pictures, and add images to your world so it becomes part of the background. It's interesting. Maybe even intriguing. But Leo says you wouldn't want to live there.
Find out more at newsroom.fb.com.