Virginia needs a computer just for email and some internet. Leo recommends an iPad for that. But if she needs a keyboard and larger screen, then Leo recommends a Chromebook. These are ideal because they are very simple and secure. Acer's 15" Chromebook is just $349, and that's a great deal.
Margie has an iPad 2 with iOS 8.1. Now she's finding that she can't get Yahoo Mail. Leo says that there's an issue with iOS that corrupts the name of Yahoo Email. One way to fix that is to remove the account, and then add it back with the full email address.
Another option is to bypass the use of Apple Mail and use Yahoo's own app. She should also update to iOS 8.2.
Elizabeth got an email from her friend that included suspicious links, and she's wondering if his email account was spoofed. She looked in the header, but didn't see anything. How can she find out if it was spoofed? Leo says the tale is the CCs. They would only be able to put so many addresses in a field, and if they are using multiple fields, then she'll know the person has cracked the account. Yahoo has always had security issues. So the account has been hacked and there's all kinds of ways to do it. First thing to do is change the password, and make it a difficult one.
Steve was using Google to send email for film festivals, but Google has been cutting his messages short. Leo says that the original idea was to hide responses to messages, but it seems to have extended to longer form messages or emails with attachments. Leo says he could list the images as links within his email so that they can access those pictures online. Unfortunately, it's Google's sandbox and he has to play by their rules if he wants free email.
Adrian is worried that the FCCs proposed Net Neutrality rules are still worse than what we have now. What can he do to have his concerns known? Leo says that the need to protect the Internet is important and most people who are sounding the alarm bells really don't understand it. But if he's concerned, he should go to the FCC and email the commissioners. They're going to be the ones who make the decision on the new rules. You can find their email addresses here:
Tamar has been using AT&T for 15 years and she's been thinking of changing her internet service provider. She wants to know if she can keep her AT&T email, though. Leo says no. That's an AT&T domain name and as such, once she cancels her account, the email will get shut down.
Tamar wants to move to Time Warner Cable, but she doesn't want to get rid of her TV service through DirecTV. Leo says she doesn't have to have cable TV through Time Warner, she could just get internet. It may cost her about $10-20 more, though.
Jason has his email with GoDaddy, and wants to move to something else. Leo says he can have Gmail fetch the email that's currently in GoDaddy. Leo says he could also move his domain name to a new registrar and tell it the email server is GoDaddy. Jason is having a problem with the filtering though, and a lot of email isn't getting to him because it's being blacklisted. Leo says Gmail does the best spam filtering of anyone, without a lot of the issues. Leo says he could set up a Gmail account for each of his family members and then move the mail to Gmail, it just will be a lot of work.
The way your email client is set up on your phone or tablet can determine how email is handled on your desktop as well. For instance, you may find that after downloading all of your email to your phone, the email disappears on your desktop. This behavior can be changed by either using IMAP (Internet Message Access Protocol) or POP3 (Post Office Protocol version 3).
He can't change the email address without creating a new Google account. But he can use a "+" symbol at the end of his address before the @ sign, and then type something else and it will still go to his address. This is particularly useful when signing up for a service because he can add "+signup" or something similar, and then he can filter it in Gmail so it gets labeled appropriately.
Gary doesn't want his email to get deleted from his computer when he deletes it off his phone. Leo says that PoP3 deletes mail on the webmail's server after it gets downloaded to the email client, while IMAP shares the same view as the webmail and keeps it. So any changes he makes from one device would echo to the server and vice versa. So it may just be the way it is set up.
Leo suggests not using the Verizon email program, and use the stock email program that comes on the phone instead. Also, Gary should set up a gmail account and let it go get his email from Verizon.