email

How can I tell the FCC my concerns on Net Neutrality?

Adrian from Jackson, TN

Episode 1163

Adrian is worried that the FCCs proposed Net Neutrality rules are still worse than what we have now. What can he do to have his concerns known? Leo says that the need to protect the Internet is important and most people who are sounding the alarm bells really don't understand it. But if he's concerned, he should go to the FCC and email the commissioners. They're going to be the ones who make the decision on the new rules. You can find their email addresses here:

If I change my ISP, will I lose my email address?

Tamar from Los Angeles, CA

Episode 1160

Tamar has been using AT&T for 15 years and she's been thinking of changing her internet service provider. She wants to know if she can keep her AT&T email, though. Leo says no. That's an AT&T domain name and as such, once she cancels her account, the email will get shut down.

Tamar wants to move to Time Warner Cable, but she doesn't want to get rid of her TV service through DirecTV. Leo says she doesn't have to have cable TV through Time Warner, she could just get internet. It may cost her about $10-20 more, though.

How can I move my domains and email account to a new provider?

Jason from Richmond, VA

Episode 1157

Jason has his email with GoDaddy, and wants to move to something else. Leo says he can have Gmail fetch the email that's currently in GoDaddy. Leo says he could also move his domain name to a new registrar and tell it the email server is GoDaddy. Jason is having a problem with the filtering though, and a lot of email isn't getting to him because it's being blacklisted. Leo says Gmail does the best spam filtering of anyone, without a lot of the issues. Leo says he could set up a Gmail account for each of his family members and then move the mail to Gmail, it just will be a lot of work.

Set Up Your Email with IMAP or POP3

The way your email client is set up on your phone or tablet can determine how email is handled on your desktop as well. For instance, you may find that after downloading all of your email to your phone, the email disappears on your desktop. This behavior can be changed by either using IMAP (Internet Message Access Protocol) or POP3 (Post Office Protocol version 3).

Can I change my Gmail address?

Episode 1154

Mike from Glendale, CA
Email

He can't change the email address without creating a new Google account. But he can use a "+" symbol at the end of his address before the @ sign, and then type something else and it will still go to his address. This is particularly useful when signing up for a service because he can add "+signup" or something similar, and then he can filter it in Gmail so it gets labeled appropriately.

Why is my email getting deleted from my computer after downloading to my phone?

Episode 1154

Gary from Camarillo, CA
Email

Gary doesn't want his email to get deleted from his computer when he deletes it off his phone. Leo says that PoP3 deletes mail on the webmail's server after it gets downloaded to the email client, while IMAP shares the same view as the webmail and keeps it. So any changes he makes from one device would echo to the server and vice versa. So it may just be the way it is set up.

Leo suggests not using the Verizon email program, and use the stock email program that comes on the phone instead. Also, Gary should set up a gmail account and let it go get his email from Verizon.

Governments Use Paris Attack to Justify More State Surveillance

Episode 1153

Encryption

Using the Paris attack to justify stepping up the intrusiveness of state surveillance, UK Prime Minister David Cameron is calling for and end to any communication that the government is unable to read with a simple warrant signed by the home secretary. Leo says that this can't happen. The US even tried to prevent strong encryption by classifying it as munitions, and it just didn't work because it's really easy to create strong encryption.

How can I get my email on my new iPhone?

Episode 1149

Laura from Tejunga, CA
iPhone 6 and 6 Plus

Laura upgraded to the new iPhone 6 with Verizon, but she can't get her email to work on the new phone. Leo says one thing she can do is backup the old phone, and then restore it to the new one. That will move the settings over automatically. Laura says she keeps putting in her email password and it rejects it. Leo suspects Laura is just having issues typing her password with the new keyboard and suggests changing her password to an easier to type, but not easy to guess password.

Has my iPhone been compromised by a phishing scam?

Episode 1143

Mark from Yorba Linda, CA
iPhone 6 and 6 Plus

Mark has an iPhone 6 Plus, and he clicked on a link in his email from "Fedex" which he later realized was a bogus phishing scam. Leo says it's unlikely it'll impact Mark. Phishing scams are designed mostly at Windows applications and even then, unpatched versions of Windows. Since Mark is neither, it's highly unlikely anything bad will happen to his phone. But it's good that he realized it, even if it was too late. Next time he'll know beforehand.