email

Do I need a website to have a custom email?

Gregor from Reseda, CA

Episode 1240

Gregor wants a custom email address. Does he need a website for that? Leo says no. He'll just need the domain name. Then he can forward all the mail that comes to his custom domain to any email provider he wants. Leo advises going to Hover.com and signing up for his domain name there. He can enter what he'd like and it'll make suggestions of available domain names.

Why can't I see all of my email?

Ed from San Marcos, CA

Episode 1229

Ed bought a new Mac and transferred all of his data and email accounts from his old Dell. But now he's not getting all the text of his emails. Leo says that this may be an email provider issue. Apple comes with a fully capable mail program. Leo says to go into the account settings to make sure everything is entered properly. Also, if his ISP is using POP instead of IMAP, it's downloading all of his email and then deleting it from the server. If using POP Mail, it's possible that Ed is only getting new email, not the old ones because they're gone.

How can I remove email addresses in the CC field?

Jeff from Ontario, Ca

Episode 1225

Jeff is transitioning to Outlook from Hotmail, and he uses the web portal via Google Chrome. He wants to know how to delete a forwarded email when people CC dozens of people. Leo says the way to do it is to use BCC, not CC. BCC is blind carbon copy and that means only the person sees their email address, and not everyone else. The CC becomes part of the text -- over and over again. So the only thing he can do is copy it all, start a new message and paste it in, deleting all the unwanted email addresses. Then put them in BCC.

And then he can yell at his friends.

How can I stop important emails from going to my spam folder?

Jim from California

Episode 1225

Jim gets email on his PC, and it ends up in the junk folder where he deletes them, without knowing that he's deleted important emails. He tried to filter out email he doesn't want but important stuff ends up in there as well. How can he stop this? Leo recommends UnRoll.Me. It's free and they will unsubscribe him from junkmail lists. Leo uses it.

How can I send a full resolution image in Outlook?

Greg from Conifer, CO

Episode 1225

Greg likes to send photos via email with Outlook and it always defaults to medium resolution. He wants to change it to a high resolution. How can he do that? Leo suggests trying to drag the image to the mail window and see if it downsizes. Another option is to avoid sending attachments altogether and send a link to the image online, like at Flickr or Google Photos. This is far more secure and he can have full resolution images online.

How can I access my email from multiple devices?

Carlos from Hemet, CA

Episode 1224

In the early days of email, the internet service provider didn't want to be storing emails on their servers. They wanted you to log on, get your email, and then they would delete it. This is what Carlos is currently doing with Outlook. He's getting on the server, downloading the email, and deleting it from the server. It's an email protocol called POP. Carlos can continue to use POP if he wants, but in Outlook's settings he should change it to not delete the email from the server. That will leave the email on the server. This isn't the best way to do this, however.

How can I unsubscribe from a bunch of email lists?

Elliot from Boston, MA

Episode 1213

Elliot wants to clean up his email box. Leo suggests unroll.me. Leo says it's a free service that goes through your inbox and unsubscribes you from mailing lists. Elliot will have to give it access to his email, and unfortunately, it only works with a limited number of providers. Leo says that one thing he can do is create a maildrop email, one place that he will only use for signing up for stuff like newsletters. That way if they sell that email address, it doesn't matter.

How can I keep my email private?

Tim from Moorpark, CA

Episode 1209

Tim wants an email service that's free, but doesn't read his email. Leo says that there has to be a way to pay the bills. Someone is paying for that free email and they do it by looking for keywords in email and then tailoring advertising to match it. There's really no such thing as a free lunch, and Leo would be leery of a service that promised free email that's 100% secure. They're either not going to be around long or they're going to monetize his activity without him knowing it.