email

Can I get a shorter email address that will work with my current email address?

Jim from San Juan Capistrano

Episode 1243

Jim wants to create a shorter email address because his current one is too long. Leo says he can do that, but 1) it's probably already taken and 2) the shorter it is, the more likely that it'll get spam. So Leo says if he's going to shorten his email address, he should get very specific about the spelling and include some numbers in it. He can sign up for one at GMail and have all of his mail forwarded to his current address through that.

How can I create a mailing list without being listed as spam?

Jim from Fullerton, CA

Episode 1243

Jim runs email for a local school through Gmail and now they're starting to bounce his emails as spam because of his large mailing list. Leo says that just goes with the territory when using a free mail service. They get a bit skittish about mailing lists because of the abuse that comes from spam. Leo says that going with a service like Mail Chimp is a better option. They do a confirmation opt-in/out system so that people are choosing to get the newsletter.

How can I change my email "From" address in Apple Mail?

Cindy from Mission Viejo, CA

Episode 1242

Cindy has two email addresses: One for business, and one for personal. Her Apple mail program always confuses business and personal, though. Leo says that most email programs have a setting for delegation, which would allow her to delegate which email she'll want to reply from. She should go into the composing settings of Apple Mail and she'll be able to select which message address she wants to send from. She should also make sure she has outgoing mail servers for both accounts and that's in the "Accounts" section.

Get Your Own Custom Email Address

A custom email address means having your own name or business after the @ sign. For instance, instead of @gmail.com or @yahoo.com, your email address would be @[yournamehere].com. Once you have your own email address independent of a webmail service like Gmail or Yahoo, you have full control of where your email goes. This will basically be a forwarding address, so if you'd like to switch mail providers, you won't have to tell everyone to email you at a new address.

Do I need a website to have a custom email?

Gregor from Reseda, CA

Episode 1240

Gregor wants a custom email address. Does he need a website for that? Leo says no. He'll just need the domain name. Then he can forward all the mail that comes to his custom domain to any email provider he wants. Leo advises going to Hover.com and signing up for his domain name there. He can enter what he'd like and it'll make suggestions of available domain names.

Why can't I see all of my email?

Ed from San Marcos, CA

Episode 1229

Ed bought a new Mac and transferred all of his data and email accounts from his old Dell. But now he's not getting all the text of his emails. Leo says that this may be an email provider issue. Apple comes with a fully capable mail program. Leo says to go into the account settings to make sure everything is entered properly. Also, if his ISP is using POP instead of IMAP, it's downloading all of his email and then deleting it from the server. If using POP Mail, it's possible that Ed is only getting new email, not the old ones because they're gone.

How can I remove email addresses in the CC field?

Jeff from Ontario, Ca

Episode 1225

Jeff is transitioning to Outlook from Hotmail, and he uses the web portal via Google Chrome. He wants to know how to delete a forwarded email when people CC dozens of people. Leo says the way to do it is to use BCC, not CC. BCC is blind carbon copy and that means only the person sees their email address, and not everyone else. The CC becomes part of the text -- over and over again. So the only thing he can do is copy it all, start a new message and paste it in, deleting all the unwanted email addresses. Then put them in BCC.

And then he can yell at his friends.

How can I stop important emails from going to my spam folder?

Jim from California

Episode 1225

Jim gets email on his PC, and it ends up in the junk folder where he deletes them, without knowing that he's deleted important emails. He tried to filter out email he doesn't want but important stuff ends up in there as well. How can he stop this? Leo recommends UnRoll.Me. It's free and they will unsubscribe him from junkmail lists. Leo uses it.