email

Will I lose my email if my phone storage gets too low?

Theresa from Garden Grove, CA

Episode 1284

Theresa is worried that her GMail will get lost on her mobile phone because it doesn't have a lot of storage space. Leo says that Gmail keeps her email on their servers, so she can always access it. The thing to pay closer attention to is her photos. Leo recommends offloading images to Google using the Photos app, as well as Apple's iCloud. There's also Flickr.

How can I get an email from myself without me knowing it?

Joe from Los Angeles, CA

Episode 1283

Joe got an email from himself today and he checked his Gmail sent box and it was there. Leo says that's an indication that someone actually got into his account. Leo recommends changing the password immediately and enabling 2nd factor authentication. There's also a link at the bottom of his Gmail account that will tell him where his account is being accessed. He should check that as well. He can also go to Google.com/Dashboard and see what programs he's given access to. Then he can disable any program he doesn't recognize.

What's the difference between IMAP and POP3?

Mike from Portland, MN

Episode 1283

Mike uses Thunderbird with POP3 and wonders if he should use IMAP. He doesn't know anything about it, though. Leo says that Thunderbird is the best email client out there and Leo uses IMAP with it. POP (post office protocol) will download his email and then remove it from the servers. IMAP, by contrast, will allow him to see the email and keep copies of it on the server. This is beneficial because people use more than one computer and mobile phone.

How can I protect myself against phishing scams in email?

Cheryl from Alexandria, VA

Episode 1280

Cheryl wants to know if she can get infected by HTML email. Leo says yes. That's why she has to be careful what links she clicks on. But since she's using an iPad, she's protected. She can't get infected on that. Apple's iOS is very secure. But it's always a good idea to train herself not to click on links. If she gets an email from her bank for instance, she should just go to her browser and go directly to the bank's website.

How can I get into my Verizon Yahoo account?

Bob from Apple Valley, CA

Episode 1277

Bob has Verizon and they recently migrated his email from Yahoo to AOL and they didn't bring over any of the email or the data. And Yahoo won't let him reset his password. Leo says that it's apparently the case that his email had been disabled. The irony is that Verizon may buy Yahoo, and if they do, they'll probably move him back. Bob may also try going directly to Yahoo Mail and logging in that way. He could also try account.yahoo.com and see if he can log in that way.

What will happen to my local mail if I switch to IMAP for my email?

Bob from Detroit, MI

Episode 1256

Bob wants to switch from POP3 to IMAP. What will happen to his email when he does? Leo says that for complete safety, it would be a good idea to create a new email account for it. But chances are, just changing to the new settings won't do anything to it. Leo also says that Outlook supports archiving and he can archive it folder by folder with separate PST files for each folder. Then he can turn on IMAP with no risk. That's the wise thing to do. Always backup before making a major change.