email

How can I get into my Verizon Yahoo account?

Bob from Apple Valley, CA

Episode 1277

Bob has Verizon and they recently migrated his email from Yahoo to AOL and they didn't bring over any of the email or the data. And Yahoo won't let him reset his password. Leo says that it's apparently the case that his email had been disabled. The irony is that Verizon may buy Yahoo, and if they do, they'll probably move him back. Bob may also try going directly to Yahoo Mail and logging in that way. He could also try account.yahoo.com and see if he can log in that way.

What will happen to my local mail if I switch to IMAP for my email?

Bob from Detroit, MI

Episode 1256

Bob wants to switch from POP3 to IMAP. What will happen to his email when he does? Leo says that for complete safety, it would be a good idea to create a new email account for it. But chances are, just changing to the new settings won't do anything to it. Leo also says that Outlook supports archiving and he can archive it folder by folder with separate PST files for each folder. Then he can turn on IMAP with no risk. That's the wise thing to do. Always backup before making a major change.

How can I get my Apple Mail to download faster?

David from Bimington, NY

Episode 1252

David bought a used Mac Mini and he is trying to set up his Apple Mailbox. It's not moving the messages over fast enough, though. Leo says that David is trying to store hundreds of thousands of messages and that just takes time to download them. Why do that when he can keep them in the cloud? Also, the new Apple Mail has to reindex the mail and that takes time. This is why Leo is against this proprietary mail format. He prefers open source options like Thunderbird or with GMail.

Could someone else be using my email address as a login for a website?

Don from Hacienda Heights, CA

Episode 1250

Don has to use the US Air Force Website to address issues with his pay, but it says that someone else is using his email address so he can't log in. Leo says that it's likely that somebody else in the database has put in the wrong email address that was strangely similar to Don's. So it has associated his address with the other account and there's really no way to reach the other guy. Leo suggests that Don get in touch with the Air Force tech support and solve it, or ask if he can set up his account with a new email address.

Can I get a shorter email address that will work with my current email address?

Jim from San Juan Capistrano

Episode 1243

Jim wants to create a shorter email address because his current one is too long. Leo says he can do that, but 1) it's probably already taken and 2) the shorter it is, the more likely that it'll get spam. So Leo says if he's going to shorten his email address, he should get very specific about the spelling and include some numbers in it. He can sign up for one at GMail and have all of his mail forwarded to his current address through that.

How can I create a mailing list without being listed as spam?

Jim from Fullerton, CA

Episode 1243

Jim runs email for a local school through Gmail and now they're starting to bounce his emails as spam because of his large mailing list. Leo says that just goes with the territory when using a free mail service. They get a bit skittish about mailing lists because of the abuse that comes from spam. Leo says that going with a service like Mail Chimp is a better option. They do a confirmation opt-in/out system so that people are choosing to get the newsletter.