email

If I opened an email I didn't know, could I be hacked?

Ann from Studio City, CA

Episode 1350

Ann got an email notification from Yahoo in her inbox. She had a hunch it was bogus but didn't do anything with it. Can she still get hacked if she opens it but doesn't click on any links? Leo says that a bad guy has to get her to run a program. Leo says that opening the email is relatively harmless, so long as she doesn't click on any links.

How can I tell a phony email from a legitimate one?

Michael from Newcastle, PA

Episode 1347

Mike wants to know how to tell a real email from a phishing email. Leo says to hover over any link that would send him to a website, and see if the link is legitimate. He should never click on it. If it says to install something, or even asks for a credit card, don't do it. That's usually the first sign of an intent to do something nefarious.

Why does Cox delete my email?

Pam from Orange County, CA

Episode 1338

Pam's internet and email is with Cox, but Cox only keeps mail on the server for more than a month and it keeps disappearing. Leo recommends going with Gmail instead. They don't have a time limit and she can have it grab her email from her existing account. It makes it a much better option. Also, Cox is using IMAP for email, and that's why they're taking the email off. She could set her email for POP and it will download all the email to her computer. FastMail is another option.

How can I send out thousands of emails?

Honor from Long Beach, CA

Episode 1335

Honor is running for state senate and she can't send more than a few thousand emails at a time. Leo says that's because ISPs assume she's a spammer. She'll need a service like Constant Contact or Mail Chimp. SendGrid is another option. The issue is cost, though, and these services will charge her. SendGrid will charge her $200 a month to send 100,000 emails.

How should I set up my mom's email account?

Jason from Richmond, VA

Episode 1335

Jason wants to know how he should set up his mother's email account. Leo suggest using IMAP, which will download the email but also keep it on their servers. If the ISP doesn't do it, then he can set up a GMail account and have that go get the email and store it there. She can continue to use her old email address while at the same time having a more secure storage of all email.

How Did Hackers Break Into the DNC Email Servers?

Episode 1334

DNC Logo

A new article on Motherboard details how hackers used a spearfishing attack to get passwords and break into the email of members of the Democrat National Committee, namely John Podesta, and also Colin Powell. The attack came as a phoney message from Google that someone had their password and they should change the password immediately, along with a big "change password" button.

How can I change my ISP and keep my email?

Gail from Covina, CA

Episode 1326

Gail is one of those Verizon customers that got trapped in the Frontier acquisition. She keeps it because everyone knows her email. Leo says that's why he suggests everyone buy a domain name that will be their email address forever. Then she could change providers and nobody will know. She can then forward all of her email to it. In fact, she can do that now with her Frontier account by getting Google Gmail and then forwarding all of her mail to that. Once she makes the switch she can then inform everyone and never look back.

Why are there so many addresses in my Yahoo address book?

Margie from California

Episode 1321

Margie is getting a ton of suggestions from autocomplete when she starts entering an email address in Yahoo mail. She can hover the mouse over the unwanted contacts and hit the X to delete them, but that could be a herculean endeavor. Sounds like Yahoo has screwed up the address book. Leo says it's not going to get better and he suggests shifting to Gmail. She can even set Gmail to get her Yahoo Mail and forward it.