dual band routers

Why can't I connect to 5GHz on Wi-Fi?

Wi-Fi

Episode 1503

John from Oxnard, CA

John upgraded his internet but his laptop says it only has 2.4 GHz available. Leo says that means his router is only 2.4 GHz. 802.11N routers are dual band with 2.4 and 5 Ghz bands. And there's even tri-band routers that offer two 5 GHz channels along with a 2.4 GHz channel. His laptop may also just be able to connect to 2.4 Ghz. John should look in his BIOS and software to see if the 5.0 GHz band is turned off.

Why can't I connect my Wemo to the internet?

Belkin Wemo

Episode 1452

Armando from Whittier, CA

Armando is trying to connect Wemo to his wireless router, but when he connects an additional one, it won't take his password. Leo says 2.4 Ghz is extremely congested now, so Leo recommends going into his router settings and changing it to allow his router to make changes automatically. That will enable it to choose the best channels. Doing it manually is tough and he'd need a Wi-Fi analyzer to do it. If he wants to do that, InSSIDer is a good one.

Are mesh routers good for Ethernet connections?

Eero

Episode 1374

John from Santa Cruze, CA

John has an TPLink Archer C7 router, but he wants to know if a mesh router would be able to support adding ethernet to it. Leo says yes, it can. They're expensive, but the advantage is that he can connect to ethernet anywhere and it will handle it. John is wondering if he gets an access point to add onto his existing router, would he have two separate network names, and would he have to manually switch to the closest one? Leo says he can just name them the same, and it should work OK.