crashed hard drives

Can I fix my crashed hard drive?

Episode 1486

Chip from Cherry Hill, NJ
Hard disks

Chip has a failed hard drive and doesn't really want to spend over $500 to repair it. Is there a way to do it himself? Leo says that a hard drive dying can mean a lot of things. It could be a hardware failure or it could be a software failure. It could be a corrupt sector on the boot record. Software failures are easy to fix and inexpensive. Hardware failures will cost a lot. Drivesavers charge a lot because they have a clean room with all the parts, and can replace bad parts and recover the data.

How can I get my apps off a failed hard drive?

Episode 1459

Gary from Castaic, CA
Hard drives

Gary can't boot up his computer, not even in Safe Mode. What can he do to fix it? Leo says it's probably the hard drive that's preventing the bootup, and that's why Gary is getting the blue screen of death. It can be one tiny bit or sector that can cause it. Gary could use his Windows Install Disk, and during the install process, it will give him the option of repairing the OS. It's worth a try.

Did Windows 10 crash my hard drive?

Brian from Fountain Valley, CA

Episode 1226

Brian upgraded to Windows 10 and it's been running great. But when he did the factory reset to get rid of Windows 7 and hit restore, his hard drive crashed. Leo says that the way the hard drive crashed, he could still have the restore partition there. If not, the Windows 10 upgrade is married to his computer. The good news is, that will mean he can restore it directly from Microsoft when he puts in a new hard drive.

Why does my Mac "Beachball?"

Loretta from Berlin, MD

Episode 1161

Loretta's Apple computer keeps "beach balling," and hangs up. This is OS X's way of saying that the computer is busy. If it's there for a long time, something is holding the computer up like a bad program or a failing hard drive. Most likely, there's a bad sector or two on the hard drive that's causing it and it could be the beginnings of a failing drive. Leo recommends going to MacSales.com and getting a new hard drive. It should be pretty simple to replace. Loretta should backup her old hard drive first.