Alan got a new PC and he's trying to copy all his images over to it with an external hard drive. How can he back up his images to the cloud without getting duplicates? And how can he delete extra copies of his images? Leo says that there are some good "deduplication" apps that will work. But he'll run the risk of eliminating an image that is close to another but slightly different.
Brian wants to know how safe online encryption is. Leo says that as long as he has the only encryption key, he's safe. But if he doesn't even trust that, then Leo suggests using his own Network Attached Storage. Leo uses Synology, and he syncs it to all his computers using the web.
Christian is installing new computers at his accounting company. He's going to be transferring the data from one computer to another and wants to know if Google Drive will work. Leo says absolutely not. There are serious privacy issues handling a client's financial information and personal details. Carbonite is a better option that is encrypted. He'll want to be sure that the data is not only encrypted at the destination but also in transit and that the keys are well controlled, ideally only by him.
David has a bunch of hard drives he wants to back up online in the cloud. Rich says that Amazon AWS Cloud Storage is probably the best solution. He won't want to upload to the cloud per se. Amazon will send him a container to ship the hard drives to them.
Stuart has a home business and wants to know the best backup option for him. Leo says that Windows 10 has backup software built in and it works well, but he's not thrilled with the backup being in a big blob of a file that he'd have to unfurl to see. Another option is to make a disc image that he can restore instantly. Imaging options include:
Lisa's phone is dead and she wants to know if she can get the data off of it and transfer it to her new phone. Leo says if the phone is bricked, then unfortunately that data is unreachable. But her phone is probably backed up to the cloud by default, or her computer. So she should look into her iCloud account or on her computer to see if that data is there. Chances are, a lot of that data will automatically sync to the new phone once she logs into her iCloud account. This is why cloud backup is so important.
Louie is thinking about getting the Motorola Moto Z Play. Leo says that it's an interesting concept where Motorola will be adding new features and modules over the next few years including upgraded speakers, better cameras, etc. It's a cool phone. The built-in camera isn't all that great, but it has a lot of promise.
Patrick is having issues with Verizon. He's getting no cloud backup and they say it's a nationwide outage. Leo says it would be in the news if that were true. Sounds like they're not fixing the problem. Leo says it's time to go to the state and federal regulators and complain.
Lisa wants to know what the future holds for saving storage and media when it comes to her personal data like photos and videos. Leo says that optical and physical media has been weeding itself out for quite some time, even though we still have hard drives. The trend is heading towards the cloud. The benefit is that she doesn't have to worry about file formats. She could continue to use hard drives, as they are getting cheaper and denser, but it's on her to keep them updated with the latest.