Tom can't open anything on his Chrome browser, especially in Gmail. Leo says that Chrome can do this from time to time. He should try resetting his browser. He'll find it in the settings menu. That will clear out the cache. This article at support.google.com will show him how.
Adam has stopped using Chrome in favor of Firefox because it's gotten a lot faster. How can he cast from his browser like he can from Chrome? Leo says that Chrome does it natively. Leo says he'll need an extension from Firefox to do it and that may be hard to do.
When Chris searches for something, he wants to be able to just use the arrow keys to select results, but it won't let him do that. Leo says that's the CSS. He can provide his own style sheet that would include this if he wants, but in order to do that he'd have to learn the syntax of CSS. If he searches for this problem and "CSS," there's probably somebody who has written his or her own style sheet. Then he can just download that and change the settings to use his instead. This could be helpful to someone who can't use a mouse.
Don is having issues with his browser extensions. They had been slow, but now it's worse. Leo says that it could be due to Chrome's built-in sync option that will transfer his bookmarks and themes to another browser. You'd think that Sync would fix it. Leo says that Don should try resetting Chrome to see what happens. He'll have to reinstall his extensions afterwards. If he's going to do that, though, he should try deleting Chrome and then reinstalling. He's also running into verification issues.
Bill has the original Chromecast, but he has problems watching content on it in mirrored mode. Leo says he won't want it to mirror. He'll want it to hand off the information to the Chromecast. Then his device just becomes a remote. If he's doing it from the browser, Chromecast isn't designed for that. He should use the Chromecast button inside the apps he's using, like Netflix or YouTube. Chromecast in Chrome has been beta and it could be that it just doesn't work anymore.
Don wants to know if it's possible to hack into a computer that's turned off. Leo says no, because it would have no connection to the internet at that point. It's not very useful that way.
Jim is running Windows 10 with an old Apple Airport. He's been dealing with a lot of buffering and connections that time out when he clicks on links in Chrome. Is it the router? Leo says it probably isn't. It's most likely a problem with the Windows File Association Database. It can't seem to find the file it's looking for. Leo says to reset the file associations in the basic Control Panel. It's in the app section under "Default Programs." It will also reset his default browser back to Edge, so he'll have to redo his default browser setting as well.
Google has announced that it will put an ad blocker into the Chrome browser that will get rid of "annoying ads." Leo says more likely, since Google is in the ad business, they will block all ads but their own. Leo says that's terribly anti competitive, but since it's the number one browser, it makes sense that Google would do it.
Karen is a teacher and she has a lot of Smart Board lessons that she needs to port over to the next generation of smart boards called "Promethean Boards." Leo says that these are interactive white boards that are in essence a Windows screen that you can write on. Karen could just use Google Chromecast and a projector to project onto the wall. But moving the smart board lessons to the Promethean format is a challenge. Many of these are proprietary that lock her into their ecosystem. They may have plugins, though.
Eric would like to put ChromeOS on an old PC. Can he do that? Leo says there are some ways to do it, but they really aren't that easy to do. He could install Chromium OS using NeverWare's CloudReady. It won't work on all computers, though, so he should read carefully what computers it supports. Another option is to put Linux on it. Xubuntu or Zubuntu could work.