Chrome

Why can't I use the arrow keys to select Google results?

Episode 1440

Chris from Sherman Oaks, CA
Number pad on keyboard

When Chris searches for something, he wants to be able to just use the arrow keys to select results, but it won't let him do that. Leo says that's the CSS. He can provide his own style sheet that would include this if he wants, but in order to do that he'd have to learn the syntax of CSS. If he searches for this problem and "CSS," there's probably somebody who has written his or her own style sheet. Then he can just download that and change the settings to use his instead. This could be helpful to someone who can't use a mouse.

What happened to my browser extensions?

Episode 1427

Don from Montana
Chrome browser

Don is having issues with his browser extensions. They had been slow, but now it's worse. Leo says that it could be due to Chrome's built-in sync option that will transfer his bookmarks and themes to another browser. You'd think that Sync would fix it. Leo says that Don should try resetting Chrome to see what happens. He'll have to reinstall his extensions afterwards. If he's going to do that, though, he should try deleting Chrome and then reinstalling. He's also running into verification issues.

Why does my Chromecast mirror all the time?

Episode 1426

Bill from Lousiana
Original Chromecast

Bill has the original Chromecast, but he has problems watching content on it in mirrored mode. Leo says he won't want it to mirror. He'll want it to hand off the information to the Chromecast. Then his device just becomes a remote. If he's doing it from the browser, Chromecast isn't designed for that. He should use the Chromecast button inside the apps he's using, like Netflix or YouTube. Chromecast in Chrome has been beta and it could be that it just doesn't work anymore.

Why am I having problems clicking on links in Chrome?

Episode 1394

Jim from La Habra, CA
Google Chrome

Jim is running Windows 10 with an old Apple Airport. He's been dealing with a lot of buffering and connections that time out when he clicks on links in Chrome. Is it the router? Leo says it probably isn't. It's most likely a problem with the Windows File Association Database. It can't seem to find the file it's looking for. Leo says to reset the file associations in the basic Control Panel. It's in the app section under "Default Programs." It will also reset his default browser back to Edge, so he'll have to redo his default browser setting as well.

How can I convert older Smart Board lessons to a new format?

Episode 1387

Karen from Littlerock, CA
ClassFlow Desktop

Karen is a teacher and she has a lot of Smart Board lessons that she needs to port over to the next generation of smart boards called "Promethean Boards." Leo says that these are interactive white boards that are in essence a Windows screen that you can write on. Karen could just use Google Chromecast and a projector to project onto the wall. But moving the smart board lessons to the Promethean format is a challenge. Many of these are proprietary that lock her into their ecosystem. They may have plugins, though.

Can I install ChromeOS on an old computer?

Episode 1387

Eric from Hutchinson, KS
Neverware

Eric would like to put ChromeOS on an old PC. Can he do that? Leo says there are some ways to do it, but they really aren't that easy to do. He could install Chromium OS using NeverWare's CloudReady. It won't work on all computers, though, so he should read carefully what computers it supports. Another option is to put Linux on it. Xubuntu or Zubuntu could work.

Has my browser been hijacked?

Episode 1383

Doug from St. Louis, MO
Chrome Reset

Doug's in laws are getting popups in Chrome using Facebook that malware is on their machine asking them to download something. Leo says that is a fishing scam trying to get them to download and install something. Leo suspects that there is a malicious extension in Chrome that is causing it. Leo suggests resetting Chrome to wipe out everything. They'll have to reinstall the extensions, but it's the only way to be sure. They should go to Settings and search for Reset. That'll make it go away.

What do I do if Google won't support my old Mac?

Episode 1381

Josh from Georgia
Google Chrome Logo

Josh bought one of the last 17" MacBook Pros a few years back and he just got a message that Safari will not be supported by Google on it. Leo says that Google is starting to do that, and Apple isn't going to update it past Mountain Lion. So Leo recommends using Google Chrome. It'll be up to date. Chrome can also import all of his Safari bookmarks, too.