carriers

How can I get more data while on the road?

Episode 1560

Tracey from Irvine, CA

Tracey's husband has retired and they've bought a travel trailer to see the sights. But they quickly surpass their data caps on their mobile devices and is looking for an alternative. Leo says that you can buy a larger data plan. It really comes down to how much data you need from month to month. Part of Tracey's problem is she has three kids who are also on the plan. So they blow through 22 GB is days. Using a satellite dish is possible, but you have to aim it every time you stop, the gear is expensive, and the caps are small and slow. But Exceed by Wild Blue is the best.

Can I use my iPhone X with another carrier?

Apple iPhone X

Episode 1441

Mark from Thousand Oaks, CA

Mark ordered an iPhone X from Apple and he's worried about the order. He ordered an AT&T model, but his wife moving to Verizon. Can he swap it through the Apple store? Leo says that's probable. He'll definitely want to do that since the phones are locked to the carrier. The Verizon model would work with AT&T, but not the other way around. That's because Verizon's phone is unlocked, but have different radios in each. Leo suggests not even opening the box. He should just take the phone to the Apple Store and swap it out.

What's the best carrier in LA?

Cell Phone Tower

Episode 1377

Rob from Santa Monica, CA

Rob wants to know who best provider is for the iPhone in Los Angeles? Leo says that in a huge metropolitan area like LA, he'll have his pick of the litter. He shouldn't trust the carrier coverage maps, as they are too optimistic. There are third party sites like OpenSignal.com that will give an independent assessment. T-Mobile and Sprint are also good, but they have dead pockets in the suburbs. AT&T and Verizon are best in LA.

How can I block caller ID on Google Fi?

Episode 1254

Larry from Petaluma, CA

Larry has a Samsung Galaxy S4, but it's time to upgrade, so he ordered a Nexus 6P with Google Fi. He doesn't like that he can't hide his number during outgoing calls unless he adds a few extra numbers each time. Leo says that may be carrier specific. Google Fi is an MVNO, using Sprint & T-Mobile plus Wi-Fi. So it's likely that it's hard to have a setting to block a number when it's moving from carrier to carrier. Larry will need to clarify with the carriers to see what they require.

What's the best phone carrier for traveling all over the country?

Episode 1236

William from Michigan

Leo says this is difficult because it's all very geographical. If William said Kansas City, he'd say Sprint because they're really good there. If he said New York, his advice would be Verizon. Both of those companies originated in those places. William was thinking of going with Cricket Wireless, but Leo said he'd go with one of the big national carriers.

What phones support multiple cellphone carriers?

iPhone 6 and iPhone 6 Plus

Episode 1132

Mike from Corona, CA

Mike would like to have a cellphone that he can use over multiple carriers. Leo says that while everyone is moving to LTE and Voice Over LTE, we're not there yet. Half the phones are CDMA, the other are GSM. Verizon has a SIM card for modern LTE supported phones that will work over any network except Sprint. And the phones are unlocked by FCC mandate. So that's probably Mike's best bet.