Mike has a friend who's computer crashes when he goes to a specific website. It doesn't crash on any other site. Leo says it has to do with the content on that page that breaks the browser as it is. Leo advises resetting the browser to delete all the history, cookies, and cache. There's probably something in there that's causing the crash. Resetting the browser should fix it.
Gillian is having issues with her browser. Leo says the best way to deal with her browser problems is to reset it. She should go into the Menu, then choose Settings. She should type "Reset Settings" in the search box.
The chatroom also says that the browser may be set to delete search data on exit. GroovyPost.com shows how to disable that here.
Joe wants to use a different browser than Internet Explorer. Can he change the default browser? Leo says yes. You can always change your browser default and Chrome really is the best option of all of them. Cortana will only work with EDGE or Internet Explorer, though. If he doesn't care about that, then he should definitely use Chrome.
Ted's Browser crashes every time he tries to open it. Leo says he'll need to clear the cache and reset the browser. He can go into Control Panel > Internet options > Advanced > Reset Settings/Clear Cache. Ted will lose his cached stuff including bookmarks and cookies, but it may fix it.
In Add/Remove programs there's also a "REPAIR I.E." function. Once he has it fixed, Leo suggests downloading Chrome. It's more secure.
Rob's job keeps him on the road, and he wants access to his desktop PC at home via his laptop or iPad. What's a good option, and can he do it without adding an app? Leo says that he can do it in a browser, but it's better in an app.
Atlas Remote Access on the iPad works well, according to the chatroom. There's also TeamViewer. But he'll need to install something. Google Chrome Remote requires installing an extension, but if the hardware isn't locked down from browser extensions, that's an option.
Leo says that Firefox has bookmark syncing, so he should check in his settings to enable that. He can also save them to a USB key and Firefox will import them. Leo also says he should be careful not to copy all of his settings from his old computer. There is a transfer wizard that he could use to copy everything from his old machine, but Leo doesn't generally recommend that. If he plans to keep the old system for awhile, he should just copy over what he needs as he needs it. It's a good idea to start over.
Burt is having problems with his browser displaying the wrong language. This happens on his work computer too. Leo says that websites are automatically adapting to the location of the browser.
First he should make sure he's going to outlook.com instead of some other international domain. He also should go into the system preference pane and make sure that it's set for English under 'Language'. He should also set his region for the U.S. Next he can try to "reset Safari" in the menu bar.
Leo doesn't think this is a malware issue because it's not opening up any malicious sites, just the ones he was previously visiting. The first thing to try is resetting Internet Explorer in settings. Doing a full reset may clear out what was causing the problem.
Frank could also do a Windows System Restore to the point before this started happening.