Doug would like to dump his AT&T phone line, but keep his DSL Extreme broadband connection. Can he do that? Leo says yes, it's called "dry loop DSL." AT&T has to allow it by law. He'll have to get DSL Extreme to fight for him on it because AT&T will do everything they can to make it difficult for him to keep it.
Steve is getting DNS errors and his internet connection is slowing to a crawl. Leo says it's likely a flakey cable modem. He advises taking the modem to the Comcast cable store and telling them it's broken. Ask them for a DOCSIS 3. It's fast and more reliable. Or, he can just buy a modem and avoid the monthly rental fee.
If that doesn't fix it, it could be malware. It is not unusual for malware to modify DNS. If he can't get to an antivirus page, that's often a sign of malware.
David has heard about ClearBand wireless internet called OMGFast for $29.99 a month for 50MBPS. Leo says it's essentially WiMax and suggests going to BroadbandReports.com to find out what others think and get reviews. Users are reporting a constant 45-55mbps down, 4mbps up consistently. Latency isn't great for real time gaming or VOIP.
Letty would like to unbundle her services from Time Warner and use another internet service. She also wants to get DSL without phone service. Leo says if she asks for "Dry Loop DSL," the phone company will give it to her. Actually, they are required to even though they don't like it.
Tamar is considering AT&T Uverse but the salesperson at Direct TV told her that on Uverse the Internet will slow down when she gets a phone call or watches TV. Leo says it may be true, but she'd have sufficient internet bandwidth to easily do both. However If she's watching an HD TV show and recording another HD show on DVR, then the internet speed will suffer because Uverse puts a higher priority on the TV signal.