Cheryl has a Motorola Moto G6, and she wants to use a YubiKey for password security. But her phone doesn't have NFC. What can she do? Leo says that she can get a Bluetooth authenticator key like YubiKey that works with Google's Authenticator app. The Google Titan Security Key is the one to get. It's $50. There's a USB and Bluetooth key for one price. So it'll work with her laptop too.
When Tom turns Bluetooth on after having been turned off for awhile, tons of apps start opening up on his phone. What's happening? Leo says that backgrounded apps automatically terminate after a short period. Leo recommends letting the phone manage his apps for him. He doesn't need a third party app to kill them — he should just let the phone do it.
Fiona is thinking of getting a tablet because she can add it for $20 a month to her cell phone service. Which should she get? Leo recommends the iPad. They start at $329, with Black Friday deals this week of under $200. She's retired and on a budget, though. Leo says she can go with Android, but any tablet under $200 is going to be pretty cheap. She should try and get an iPad on a Black Friday deal. They should be good through Monday. And she should pick up a Bluetooth keyboard, too. Anker makes one for around $25.00.
Barry's Bluetooth connection in his Infinity keeps dropping his iPhones when he's listening to Amazon music. Leo says that Bluetooth is really finicky, but it's all we've got. It shouldn't happen, but chances are, the problem is on Infinity's end and not Apple's. It could also be an issue with Amazon Music. He should try using iTunes and see if the problem is repeated. He should also check his app settings that could change the behavior. Maybe the app thinks he's getting a call and it's "ducking" the audio.
Kevin wants a wireless Bluetooth connection to his mobile device so he can be hands-free. Leo likes the headsets that have a wrap around your neck, but it contains a huge battery to let you listen for hours. Motorola headsets are great. Jabras are also good. These VaVa Moovs have nine hours of battery life and support APTX Bluetooth. The Anker Soundcore is a good speaker option.
Both of Seth's parents are now hard of hearing and they need headphones to watch TV. Is there a system that can do it for them? Leo says that hearing aids now can pair to the TV. So if they need a hearing aid, that's a good feature to get. But if he wants headphones, Leo got his mother a pair of Sennheiser wireless RF headphones. They work much better than Bluetooth.
Artie has a Samsung Note 8 and a Plantronics Bluetooth headset, but sometimes the Bluetooth drops out when he listens to music. Leo says "welcome to Bluetooth!" Leo says he prefers to listen wired to music, which is one of the reasons he keeps buying Samsung. John in the chatroom has the same issue with his device and the Plantronics. For using calls, Bluetooth is fine. For listening to music, it's really not ready for prime time. The chatroom says that Plantronics has an app for Android, which may help.
Brian has an iPhone 7 and when he's listening to music by bluetooth, and he gets a text, the volume turns way down and stays there. What can he do to stop that? Rich says to do a restart or refresh. There could be an odd interaction between apps. Another thing to try is go into settings, general, reset. Then select Reset Network settings. That will reset your bluetooth. But you'll have to re-pair them.
Neil has Apple AirPods, and he says that the connection drops out a lot. Leo says that's because it uses Bluetooth and it's an antiquated technology that wasn't all that great to begin with. Bluetooth is well known for not always maintaining a stable connection. But Apple has put AirPods on deep discount and Leo suspects a version 2 is coming next month.
Tom wants to know how to share his contact information digitally with his smartphone. Leo says that there's plenty of programs that can scan his business cards (the standard is called VCF or VCard) and convert it to digital data. There's also a "share card" feature in the iPhone to share a VCF Vcard file via Bluetooth. Android has these options as well.