Dan has an aunt who lives a reclusive life and there are times she can't get up to open her own door. So is there a remote option that will allow her to open the door? Leo says sure. But what she will want is a camera and monitor so she can see who's at the door before she opens it. But that will require wifi. Schlage makes one that opens via bluetooth. Kwikset is the first company to do this as well. You can even get one that works with Amazon Echo. That's cool. But you need to make sure the company updates the bluetooth security regularly.
Joe has a Harmon Kardon Bluetooth speaker and he is having trouble playing music from his phone. It pairs with it, but he can't figure out how to give it the command to play music. Leo says that he has the Harmon Kardon Invoke and it sounds great for $100, but it may not be made "aware." He'll have to go into his phone's Bluetooth settings. On the Amazon Echo, you have to tell it to connect to the phone and then pair it in the Bluetooth settings. So he may want to try that.
Carlton is looking for a loud portable speaker he can pick up in Canada. Leo says that the WireCutter is the best place to find a top recommendation and they say the Peachtree Audio Deepblue 2 Home Speaker is the best one. Audio Engine makes a good one as well.
Line and Naver Corp have new Bluetooth-enabled wireless earbuds. While several companies are working on ear-to-ear real-time language translation, Mars is different. How? According to the company, other earbuds require separate mobile devices and earbuds, or two pairs of earbuds. Mars only requires a single pair that can be shared between two people. Using the Naver Papago app, the user assigns a language to each each earbud. From there, two people will be able to have real-time ear-to-ear translation of 10 different languages.
Tom uses his AirPods with his AppleTV and after a recent tvOS update, he has no volume. He called AppleCare and they said he shouldn't have that capability in the first place. But Tom says it worked just fine until the tvOS update. Leo says it sounds like Apple broke the connection in the update. That's terrible. It may be that he'll just have to re-pair them to the Apple TV. He should try another set of Bluetooth headphones or a speaker as well. If that works, then it should work with the AirPods since they use the same Bluetooth standard.
Victor's HP All-in-One speakers quit working after he upgraded to Windows 10. Leo says that it could be a software issue, but it could also be that the cable that comes from the speaker itself may have become unseated. Leo says it's more likely that it's a driver issue, though. Victor should try Windows Key + X for the Device Manager and look into the settings for his audio driver and see if there's an X or a triangle with an exclamation mark to indicate a driver failure. Victor says it doesn't show his speakers at all and he can't install the drivers to get it going.
Jonathan wants to know how he can find his Apple TV remote. He's frustrated because he loses it all the time. Rich says it's almost always in a seat cushion. The good thing is that iOS 11 supports the Apple TV remote natively, so if he's installed iOS 11, he'll be able to control his Apple TV from Control Center on his phone.
Brian wants to know if the Amazon Echo has Bluetooth support. Leo says yes. It's not easy to do, but it is possible to pair Bluetooth headphones to the Amazon Echo Dot and Echo Show.
Hank uses a universal remote for his home theater system, but it's dying. He's looking for a high end and simple to program remote. Leo says that since Hank's gear is hidden, it makes it difficult to use an infrared remote. He'll have to use an RF remote instead. Leo recommends a Logitech Harmony Hub. it's $99 and it uses infrared to control everything, but he can connect to it via Bluetooth to make changes. It doesn't require line of site to him, just his gear.
Shirley has a Samsung Galaxy S7 with a Motorola Bluetooth earpiece. With the recent March update, the connection switches to speaker phone automatically for no reason. Neither Samsung or Motorola know what it is. Leo says that he's tempted to blame Bluetooth because it's kind a dark art. It could also be a setting in Nougat that causes it as well. There is an issue tracker page for bug reporters in Android for wireless settings at issuetracker.google.com.