Line and Naver Corp have new Bluetooth-enabled wireless earbuds. While several companies are working on ear-to-ear real-time language translation, Mars is different. How? According to the company, other earbuds require separate mobile devices and earbuds, or two pairs of earbuds. Mars only requires a single pair that can be shared between two people. Using the Naver Papago app, the user assigns a language to each each earbud. From there, two people will be able to have real-time ear-to-ear translation of 10 different languages.
Tom uses his AirPods with his AppleTV and after a recent tvOS update, he has no volume. He called AppleCare and they said he shouldn't have that capability in the first place. But Tom says it worked just fine until the tvOS update. Leo says it sounds like Apple broke the connection in the update. That's terrible. It may be that he'll just have to re-pair them to the Apple TV. He should try another set of Bluetooth headphones or a speaker as well. If that works, then it should work with the AirPods since they use the same Bluetooth standard.
Victor's HP All-in-One speakers quit working after he upgraded to Windows 10. Leo says that it could be a software issue, but it could also be that the cable that comes from the speaker itself may have become unseated. Leo says it's more likely that it's a driver issue, though. Victor should try Windows Key + X for the Device Manager and look into the settings for his audio driver and see if there's an X or a triangle with an exclamation mark to indicate a driver failure. Victor says it doesn't show his speakers at all and he can't install the drivers to get it going.
Jonathan wants to know how he can find his Apple TV remote. He's frustrated because he loses it all the time. Rich says it's almost always in a seat cushion. The good thing is that iOS 11 supports the Apple TV remote natively, so if he's installed iOS 11, he'll be able to control his Apple TV from Control Center on his phone.
Brian wants to know if the Amazon Echo has Bluetooth support. Leo says yes. It's not easy to do, but it is possible to pair Bluetooth headphones to the Amazon Echo Dot and Echo Show.
Hank uses a universal remote for his home theater system, but it's dying. He's looking for a high end and simple to program remote. Leo says that since Hank's gear is hidden, it makes it difficult to use an infrared remote. He'll have to use an RF remote instead. Leo recommends a Logitech Harmony Hub. it's $99 and it uses infrared to control everything, but he can connect to it via Bluetooth to make changes. It doesn't require line of site to him, just his gear.
Shirley has a Samsung Galaxy S7 with a Motorola Bluetooth earpiece. With the recent March update, the connection switches to speaker phone automatically for no reason. Neither Samsung or Motorola know what it is. Leo says that he's tempted to blame Bluetooth because it's kind a dark art. It could also be a setting in Nougat that causes it as well. There is an issue tracker page for bug reporters in Android for wireless settings at issuetracker.google.com.
Julie needs an external Bluetooth speaker for events that she sponsors. Leo says she can get a Fugoo Speaker, which is great for mobile outdoor activity, but it's not that loud for large group events.
Fern paired her Bluetooth keyboard to her mobile phone, but it keeps trying to bring up the on screen keyboard. Leo recommends re-pairing the keyboard. Go to Settings > Bluetooth, the find the keyboard and "forget" it. Then reacquire it like the first time.
Greg is a strength and conditioning coach and he wants to get heart rates on his team without having a watch because those are against the rules. Leo says that the heart rate chest strap can be connected via Bluetooth, but only with Garmin or Polar. Android requires the user wear the watch, but it's doable.