Mark bought a new computer for his daughter but the Windows Transfer Wizard transfer app doesn't work. What can he do to get her data to the new computer? Leo says that the Windows transfer utility doesn't work all the time and when it does, it may not get everything. So he just recommends getting an external hard drive or thumb drive, copying the data over and then plugging it in and copying it to the new computer. She won't get the settings or favorites, but she can get her data.
Sherry has to replace her XP computer. Is it possible to transfer her programs to the new computer? Leo says that moving apps really isn't doable. She can use the Microsoft settings and file assistant (Easy Transfer wizard) to move her data, but the apps really need to be installed fresh on the new computer. Leo says it's a recipe for disaster to try and transfer those. There's going to be apps she won't want to use anymore, also. Sherry should start fresh with that new computer and install the apps as she needs them.