avs

Do I need antivirus software?

Windows Defender

Episode 1498

Al from Vista, CA

Al's antivirus software is up for renewal. Does he really have to pay for another year? Leo says no. Windows has its own antivirus called Windows Defender, and it's free. It does a really good job. There's also a possibility that third party antivirus software could make him more vulnerable to hackers, not less. Al will need to download their standalone uninstaller to get rid of that third party app. Then enable Windows Defender and keep it up to date. But he should remember, no antivirus can protect him from himself.

Do I really need an antivirus?

Windows Defender

Episode 1457

Joe from Long Beach, CA

Joe wants to know how effective antivirus software is. Leo says it can work, but it really does give users a false sense of security. Zero Day exploits can still nail people within 24 hours of discovery. They can also expose people to more flaws. That doesn't mean Joe shouldn't have one, though, but Leo recommends not buying anything third party. He should stick with Microsoft's own Defender that comes with Windows 10. Ultimately, though, his online behavior is his last, best line of defense.

Why can't I remove Norton?

Episode 1441

Dean from Thousand Oaks, CA

Dean installed Norton but he's having trouble with it. Leo says that Windows 10 has Defender built in and it's probably running. Antivirus software won't work well when there's more than one antivirus installed. So Dean should remove the Norton one with the Norton Remove tool. If he has trouble using the removal tool, he should run in Safe Mode with Networking. That will prevent additional drivers from loading and should make it easier to remove it. He should also make sure he uses the right removal tool. Norton has several different ones depending on the utility it is.

Did an AVS take over my computer?

https://commons.wikimedia.org/wiki/File:Avast_Software_logo_2016.svg

Episode 1421

Scott from Denver, CO

Avast has installed something called "Grime Fighter" and it's taken over Scott's computer. What can he do? Leo says this is why he's not in favor of using third party antivirus software anymore. They give you a false sense of security and it can open up additional vulnerabilities. Leo suspects that Grime Fighter is not from Avast, but instead is pretending to be. At this point, the only thing you can really do is back up your data, format your hard drive, and reinstall Windows from a known good source. And if you must have an AVS, use Microsoft's own Windows Defender.

Why is my brand new computer slowing down to a crawl?

Episode 1305

Hal from Thousand Oaks, CA

Hal bought a new HP and recently it's been running very slow. Leo says that if Hal is running third party security software, then it's likely that his antivirus is causing the slow down. Leo advises getting rid of it. Windows' own Microsoft Defender security software is good enough. He'll also find that he may have to download their uninstaller to do it.

Is Webroot a good antivirus?

Episode 1282

Rich from Placerville, CA

Rich wants to know if Webroot is a good antivirus utility. Leo says that Webroot is good, and they're a sponsor. They offer additional protections because they're cloud based. But he really doesn't need it. Windows has its own antivirus called Defender that's quite good. Also, the state of malware is such that most occur as 'zero day exploits' which an antivirus can't catch. But Webroot will protect him for the most part. He should remember that his number one defense is his online behavior.