AT&T

How can I get better cell service where I live?

Episode 1428

John from Jasper, AL
Cell phone tower

John has issues with coverage in his home town. Leo says that the irony is that AT&T is considered to have total universal coverage, but that doesn't seem to be the case entirely. Leo says to go to the carrier he's with and ask them for a FemToCel. If they want to keep his business, they'll give him one for free. With it, it will route his calls over the internet for cell service to his phone.

How can I avoid international data roaming?

Episode 1405

Paul from Houston, TX
Cell tower

Paul and his wife are traveling to Croatia Saturday and he's worried about data roaming charges. Leo says that international data is rapidly changing thanks to T-Mobile's free Edge data plan that started last year. As such, AT&T has changed from offering an expensive data package to a "day pass."

Google Fi is a solid option, because they would pay as they go at $10 a month. If they have a Google phone, then they'll be in good shape.

What's the best carrier in LA?

Episode 1377

Rob from Santa Monica, CA
Cell Phone Tower

Rob wants to know who best provider is for the iPhone in Los Angeles? Leo says that in a huge metropolitan area like LA, he'll have his pick of the litter. He shouldn't trust the carrier coverage maps, as they are too optimistic. There are third party sites like OpenSignal.com that will give an independent assessment. T-Mobile and Sprint are also good, but they have dead pockets in the suburbs. AT&T and Verizon are best in LA.

ISPs Promise That User Data Is Safe in Spite of New Privacy Rules

Episode 1376

URL

It may not be an April Fool's Joke, but it sounds like one. Verizon, AT&T, and Comcast have moved to assure customers that while Congress has officially passed a law stripping privacy protections from internet users, their data will not be sold and they won't be spying on customers. This begs the question — why did they need the law passed in the first place?

How can I bridge my UVerse Router?

David from Los Angeles, CA

Episode 1348

David is trying to put his router into bridge mode, but he's having issues doing it. Leo says that if he's using the cable router and modem, they may have disabled the router protocol that would do that. The chatroom agrees. He can't do that with an AT&T UVerse modem. It just won't let him have his own router.

Leo says David is better off going with Spectrum and buying his own DOCSIS 3 modem. Then he can do it himself and have more freedom. UVerse is very strict because of QoS.

AT&T Is Buying Time Warner for $85 Billion

Episode 1333

AT&T

AT&T is buying Time Warner for $85 billion. Time Warner includes HBO, CNN, TBS, TNT, Warner Bros, and more. The reason these carriers, AT&T, Verizon, Comcast, etc are buying media companies is because they don't want to be in the business of being a 'dumb pipe' for internet access. They want to be in the content business. It's expected that the deal will get regulatory approval without issue.

Read more at wsj.com.

Can I get an iPhone that switches between AT&T and Verizon?

Episode 1328

Gary from Laguna Nigel, CA
Apple iPhone 7 and 7 Plus

Gary is a bird photographer and he wants to know if there is a phone that can switch between Verizon and AT&T. If Gary has an unlocked phone, he can swap out SIM cards as necessary and the iPhone will switch from carrier to carrier. If he's in good standing with his carrier he can request that they unlock it. Or he can just buy one unlocked.

Google has Project Fi, which can switch to whatever the strongest carrier is, but the iPhone can't do that.

Why doesn't NumberSync work on AT&T?

John from Sherman Oaks, CA

Episode 1317

John has discovered that he can use his mobile phone number through his Samsung Gear Watch through NumberSync. He can also sync it with his tablet. But people that have called him have been getting a voicemail message saying he's not accepting calls. AT&T swapped out his phone and his watch, and while AT&T says they never had this issue before, there's forum posts filled with people complaining about the problem. Leo says that AT&T is chasing a dollar.