ATMs

How can I protect my ATM card?

Episode 1517

Jay from North Carolina

Jay's mother is having issues with her bank, that here ATM card is getting accessed over and over again, even though the bank has reissued the card with a separate number. How can that be and what can he do? Leo says that a smaller bank may have lackluster security. Protections are much better on credit cards, than debit cards. You can only be on the hook for $50 with a credit card. With a debit card, the limits are higher. Always keep possession of your debit card and use a credit card for other options, like online purchases, or eating out.

Jackpotting Attack Hits US ATMs

ATM

Episode 1458

There's a new attack that has been affecting ATMs around the world, and it's called "Jackpotting." It causes ATMs to dispense all of its cash. Hackers are using endoscopes to gain access to the interior of an ATM in order to connect to it and hack into the ATM's Windows XP operating system. Then, the once the malware is installed, a remote command is given to spew out 40 bills every 23 seconds.

Read more at krebsonsecurity.com.

Why do ATMs display my email address?

ATM

Episode 1128

Concerned Consumer from California

Concerned Consumer is worried about his email being shown while he's using an ATM. He says that's a violation of privacy. Leo says there's no reason to show his email, but it's not the worst thing in the world to happen. The bank really shouldn't display it, though. They can easily asterix out most of the address. It's a very easy fix and it shows that the bank doesn't care that much about privacy.