April's router keeps dropping her. Leo says that routers do wear out and after several years, they become unreliable. It may just be time to get a new one. But her husband doesn't want one made in China. Leo says good luck with that. TP-Link has good routers, but that's in China. There are some that are made in Taiwan. That would do the trick. Asus also makes great routers. They are also updatable using DD-WRT open source firmware.
David works with about ten other people in a small company, and they all share files using DropBox. They're getting conflicts, however with certain database files that they have stored on DropBox. Leo says if he has two programs accessing the same file at once, they will have problems. David wants to set up a VPN, and he was able to configure Hamachi. Leo says this won't fix the fundamental problem, though — it has to support record locking. David says that Microsoft Access supports locking, but it doesn't work with DropBox because people are accessing the file on their local systems.
Howard just got an iPhone X and he had to restore his iPhone 4 data to it. Leo says the fastest way to do that is to plug it into iTunes, back it up, and then restore to his new phone. It should take about 5 to 10 minutes. But his problem is that his network is wired and he can't get updates because it's Wi-Fi only. Is that true? Leo says not really. He can connect to iTunes, download the updates, and install them.
Joe's Google Nexus 7 tablet has gotten super slow and he tried rebooting it and it won't boot anymore. He's afraid the flash memory is gone. Leo says it could be. 4-5 years old or more, it may have just died. What tablet should he buy to replace it? Leo says that the Asus Zenpad is a great tablet for the money. And you should pull the trigger quickly because it's a dying category as fewer companies are making them now. Even Google doesn't anymore. Lenovo makes a great high end tablet, but in the low end, they're not that great.
Cathy is looking for a monitor that she can use with her laptop when she's at home. Leo says that any modern laptop will have an HDMI port and that will connect to an external monitor. In fact, some can support up to three monitors!
What size should she get? Leo says to go with the Dell 27". It's very affordable and the color quality is really good. ASUS also makes monitors, and they are very wide for gaming. It would be great for what Cathy needs as well.
Paul is going to college to study mechanical engineering and he needs a good laptop that can handle the work load. Leo says ideally, he'll get more bang for his buck with a PC. He'll also get more choices. Also, it's always best to check with the college or university for what they prefer. They may require more powerful hardware and specific software. He'll also want an SSD because it'll boot up faster.
John's old Vista laptop can no longer get updates so he's looking to buy a new laptop. His budget is around $600. Leo says that Acer and Asus make good budget laptops. HP's Spectre is really good. But for what John does, a Chromebook is even better. Dell, Asus, and Acer all make them, and for $500, he can get a lot of machine. They're also more secure.
Cody got a commercial version of the Chromebit for Christmas and he can't install Android apps to it. Leo says not every ChromeOS device can do it and it's likely that the Chromebit he has can't do it because it doesn't have touch. It may also be that he hasn't gotten the update yet and once he does, he'll have access to the Play Store.