Apps

How can I organize my photos?

IrfanView UI

Episode 1593

Leo from Van Nuys, CA

Leo has a bunch of pictures that he has on a large USB stick, but they're all out of order chronologically. How can he organize them?  Leo says that when you take a picture with any phone, it puts the time and date in the metadata attached to the file. But some programs won't look at that, instead of looking at the file creation date. A photo program like Windows 10 Microsoft Photos will do it. You can download it from the Microsoft store for free. Irfanview is another one. Windows 10 file explorer can also sort by date taken. 

Can an Android Phone Auto-answer?

G6

Episode 1590

Dustin from Virginia

Dustin's mom has limited vision and he got her a Motorola Moto G6 smartphone with apps that can help her read the screen. But she's having trouble answering the phone. Is there a solution that will allow her to simply touch to answer? Leo says that there's a setting in Samsung phones to select any key to answer the phone. There's even an auto-answer option, though Leo's not sure if Moto supports it. Jitterbug's Flip Phone is really easy to use.

Apple Cracks Down on Apps that Fight Phone Addiction

 Our Pact

Episode 1587

Relying on a policy that no app can duplicate a function that Apple offers, Apple has removed 11 of 17 screentime and parental control apps.  Some app makers have been shut down. OurPact, with 3 million downloads, was pulled, eliminating 80% of the developer's income. Kids Locks and Custodio have filed a complaint with the EU as a result. But Apple claims it's a privacy issue as the apps take too much personal information. Or are they just protecting their bread and butter? Leo says it depends on how you feel about it.

Why can't my iPhone Charge to 100%?

 Apple battery case.

Episode 1583

Mike from Portland, Oregon

Mike has an iPhone and is using the Apple battery case. But he can never get the charge up to 100%. What gives? He took it to the Apple Store and the geniuses want him to reset, then set it up from scratch. Rich says always set up a phone from scratch, rather than restore the apps from iCloud. And if there's an app that's draining the battery, users are more likely to recognize it from scratch, rather than restoring from iCloud. But Rich also recommends looking to see if Mike's battery is affected by the recent recall.

Why am I getting popups on my Android phone?

Android

Episode 1565

Mariam from Prescott, AZ

Mariam is getting popups on her Android phone all the time and it's driving her nuts. Leo says it sounds like she installed something onto her mobile device that's causing it. She should look at her apps and see what she's installed lately. She can see it at the Google Play Store under "My Apps." She should install everything she doesn't use or want. Push comes to shove, she can reset her phone back to factory defaults. But she should try clearing her device cache and browser cache first.

Does Office come with Windows?

Microsoft Office

Episode 1558

John from Los Angeles, CA

John wants to know if Microsoft Office comes with Windows. Leo says it doesn't, but there's an open source option called Libre Office, which is free, and will do most of what MS Office does, including reading all Office document files. Buying Office is very expensive, but he can do a monthly subscription rate, which is about $100 a year for Office Home. It's the most affordable solution.

Can I set up my iPod to just play 30 second song clips?

iPod Touch

Episode 1558

Travis from California

Travis works out a lot and would like to grab 30 second snippets to work out by. Is there an app or function that will do that? Leo says that there is no function on the iPhone or iPod, but iOS12 has a feature called "Shortcuts," so he may be able to create a shortcut to play just 30 seconds of a song. Shortcuts works by daisy chaining tasks from apps. Some headphones have a skip button, where he'd tap the button twice to skip.