Apps

Why am I getting popups on my Android phone?

Android

Episode 1565

Mariam from Prescott, AZ

Mariam is getting popups on her Android phone all the time and it's driving her nuts. Leo says it sounds like she installed something onto her mobile device that's causing it. She should look at her apps and see what she's installed lately. She can see it at the Google Play Store under "My Apps." She should install everything she doesn't use or want. Push comes to shove, she can reset her phone back to factory defaults. But she should try clearing her device cache and browser cache first.

Does Office come with Windows?

Microsoft Office

Episode 1558

John from Los Angeles, CA

John wants to know if Microsoft Office comes with Windows. Leo says it doesn't, but there's an open source option called Libre Office, which is free, and will do most of what MS Office does, including reading all Office document files. Buying Office is very expensive, but he can do a monthly subscription rate, which is about $100 a year for Office Home. It's the most affordable solution.

Can I set up my iPod to just play 30 second song clips?

iPod Touch

Episode 1558

Travis from California

Travis works out a lot and would like to grab 30 second snippets to work out by. Is there an app or function that will do that? Leo says that there is no function on the iPhone or iPod, but iOS12 has a feature called "Shortcuts," so he may be able to create a shortcut to play just 30 seconds of a song. Shortcuts works by daisy chaining tasks from apps. Some headphones have a skip button, where he'd tap the button twice to skip.

Why do apps open up when I start up Bluetooth?

Smartphone and computer

Episode 1557

Tom from Toronto, Ontario, Canada

When Tom turns Bluetooth on after having been turned off for awhile, tons of apps start opening up on his phone. What's happening? Leo says that backgrounded apps automatically terminate after a short period. Leo recommends letting the phone manage his apps for him. He doesn't need a third party app to kill them — he should just let the phone do it.

How can I sideload an app on my Chromebook?

Google Pixelbook

Episode 1552

Jim from Bend, OR

Jim wants to use an app called Morpheus, but it can't be installed through the Google Play Store. He's been told he needs to be in Developer Mode to install an app from somewhere else. Leo says that's a bad idea because it'll make his Chromebook less secure. Not all apps are approved for ChromeOS. If he can't install it and run it directly from the Google Play store, he shouldn't do it.

Why is my iPad switching between apps?

Apple iPad Pro

Episode 1544

Clyde from California

Clyde's wife has an iPad and it's switching between apps accidentally. Leo says iOS 12 has a new interface that enables users to swipe left or right and change apps. It's a new feature and she may be doing that by accident. It is possible that there may be a stuck button that's causing it. Leo recommends going to the nearest Apple Store and setting up an appointment with a Genius. She should describe the problem, and they'll show her what's going on. They may even have one-on-one training.

Can I view a database on my mobile phone?

Episode 1543

Mark from Castaic, CA

Mark would like to sync his iPhone with a Microsoft Access database. Leo says there are several third party clients like Access Frog, Access Database Manager, ACCDB, and Pocket Access. He can also navigate to his Access database through his Safari browser. He'll need to configure his database so it can be read online, however, and that could be a security issue.