Apple

Is my MacBook Pro broken?

Apple MacBook Pros

Episode 1557

Andrew from North Carolina

Andrew bought a new MacBook Pro with the Vega 20 graphics and i9 processor. He hooked it up to an external monitor and the display is flickering. This is the top of the line laptop he paid $4,200 for. What's wrong? Leo says Andrew should take it to Apple to look at it, because it sounds like a hardware issue. He returned it and got a replacement, and the new one is flickering as well. Leo says to change cables and change displays. Eliminate all the easy things. Unfortunately, since even happens on the laptop's screen, Andrew really needs to take it back to Apple and have them fix it.

Apple Stops Trading After Massive Loss

Apple

Episode 1554

Blaming a weakened economy in China for lackluster sales of the iPhone, Apple's CEO Tim Cook sought to explain their huge drop in stock value this week, and as such, Apple has stopped trading until they figure out what's going on. That's not a good thing, but it's pretty clear that the company hasn't really had a good sales experience over the last quarter or two, and Cook expects the next quarter results to be no better. Leo says it was only last August that Apple became the first company to be worth a trillion dollars.

How can I change the battery in my MacBook Pro?

Apple MacBook Pro

Episode 1552

Cotton from Surprise Valley, CA

Cotton has a 2013 MacBook Pro, and recently had to buy a battery from MacSales.com because it began to swell. He also replaced the SSD. He had to remove the battery with acetone because it was glued in. But after installing it, the laptop was dead. Leo says to head over to iFixIt.com and check out their instructions on replacing the battery in his laptop. He may have missed a step. But it's also very possible that Cotton may have shorted out something like a fuse.

Top Tech Stories of 2018

Facebook

Episode 1552

1. Facebook had a terrible year, starting with leaked information to Cambridge Analytica of up to 87 million users. It lost 19% value, up to $100 billion, the biggest loss in the history of the stock market. Mark Zuckerberg lost $40 billion personally. And there was congressional investivations. All told, Facebook had 21 scandals centered around privacy violations. It was as bad a year as Facebook could get.

2. Apple lost 20% of its value. It went from being the first trillion dollar company to no longer holding that title.

Can you use multiple monitors with a MacBook Pro?

LG 34" Curved Monitor

Episode 1548

Bruce from Long Island, NY

Bruce recently bought a 15" MacBook Pro, running Windows 10 dual boot with MacOS and BootCamp. Can he run multiple monitors with it? Leo says yes he can, but with a dock makes it really easy. He can find them at MacSales.com. Leo runs up to three in extended mode and it's the best way to work. But Leo says it may be better to get a Mac Mini with an ultra wide 34" curved monitor.

What MP3 player should I buy?

iPod Touch

Episode 1546

Charles from Whittier, CA

Charles' CD player is dying, so he's thinking of getting an MP3 player. Leo says that physical media is fading away and going digital is a good idea. He can take all the CDs he owns and "rip" them into an mp3 format. But it's likely that everything he owns and wants to listen to are available now using music streaming services like Spotify, Pandora, or Apple Music. They're around $10 a month or $15 for a family plan.