Apple

Do I need to buy a new iPhone to switch from Verizon to T-Mobile?

Neil from Phoenix, AZ

Episode 1318

Neil is switching to T-Mobile and he wants to make sure he has a phone that will work with it. He was planning on just buying an iPhone that works on T-Mobile, but after hearing Leo's impressions of the Galaxy Note 7, he's thinking of getting that instead. Leo says that his favorite phone changes pretty regularly. The folks at XDA Developers Forum also point out that reviewers often don't use the phone long enough to discover some of the longer term issues with using them. In the past, these Samsung phones have become slow and wouldn't run as smoothly.

Why is my iPhone battery life so bad?

Episode 1316

John from Riverside, CA
Apple iPhone 6s

After John updated his iPhone 5 to iOS 9.3, it's not doing anything. AT&T says that Apple has been having issues with the update and that he needed to contact Apple. So after 2 hours of backing up, reloading, etc. Apple determined it was a hardware issue and that he should buy a new phone. Leo says that one last thing he can do is take out the SIM card and then put it back in. Sometimes it can shake lose.

Can I put an SSD in my new MacBook Pro?

Episode 1315

Jimmy from Inglewood, CA
Apple MacBook Pro

Jimmy got a new MacBook Pro and he's looking to get an SSD that a neighbor was selling. Leo says it may not work because of the design of Apple laptops. Every laptop is designed specially and it may need a custom fit SSD. If it's a standard SSD, he may be OK.

How can he clone his hard drive to the SSD? Leo says to use SuperDuper. He can then make it bootable. Once he knows that works, he can then remove the old drive and then put the SSD in.

Rumors Persist That Apple Will Drop Headphone Jack on Next iPhone

Episode 1312

Apple iPhone 6s

With the fall Apple event only weeks away, rumors persist that Apple plans to eliminate the headphone jack in favor of headphones that use the Lightning connector. Leo says it's been tried before. The Motorola Droid Z didn't have one. Leo says that people want a headphone jack and this is going to be a test of brand loyalty. But Steve Gibson says that using the Lightning connector could pave the way for Apple to add noise cancelling earbuds to the design. It could also transmit data like measuring blood pressure while you're working out.

Should I use Apple's Time Machine for backup?

Jason from San Clemente, CA

Episode 1311

Jason was at the genius bar at the Apple Store yesterday with his MacBook Pro and he wants to know if Time Machine would be better than Carbonite. Leo says absolutely not. Carbonite is better because it's off site. If his house burns down, Time Machine won't really help him. Carbonite will only work when he's not doing anything. That way it won't take up resources when he needs them to. It's designed to be "nice." The Genius complained that it was using 100% of the processing power, but Leo says that's because the computer wasn't doing anything at the time.

How big of a hard drive should I get on my MacBook?

Episode 1309

Micheline from Studio City, CA
Apple MacBook Pros

Micheline is moving from a Windows 7 laptop to a MacBook. Leo says that she'll love it if she does. Leo says that Macs have a high hardware standard and are well made. They also have better support. She wants the 15", but should she get the 256GB or 512GB SSD? Leo says to look on her Windows laptop and see how much space she's using now. That will give her a good idea of what she will need. Leo says that 256GB will be plenty, though. How about a refurbished model? Leo says only buy it from Apple.