Judy's iPad Air died. Leo says that if she brings it to the Apple Store they may be willing to replace it if she's very nice about it. The genius has some flexibility and can, on rare occasions, replace it, or they could give her a deal on replacing it.
Seth is due for a new phone and is trying to decide whether to stay with the Droid or move to the iPhone. He has an iPad already. He's especially wondering how iOS updates work. Leo says that Apple controls the handset. They don't have to worry about other overlays or interfaces to pollute it. It's a pure OS experience. And it pushes out updates all at the same time to every carrier and every phone. It's great if he just wants a smart phone that just works.
Leo got his Apple Watch yesterday, and he says it's pretty. Still too early to tell about the battery life though, but the wireless battery charging feature is pretty cool. It takes about an hour, and the magnetic charger looks like a stethescope. He says it can charge other watches as well. Leo says it can get you through the day, even though it may not seem like it when you first get it because you'll be playing with it much more. But after a few weeks, you'll see that it will only take about 5% battery life per hour with regular use. The watch will work with iPhone 5 or higher.
Matthew is wondering if Apple's new Force Touch trackpad will work in virtualization with Windows. Leo says he hasn't tried it yet. Apple's new Force Touch trackpad uses a haptic engine instead of a physical "click." When you press down on the trackpad, it simulates the sensation of clicking the trackpad, and it's indistinguishable from how it feels when you actually click it. You can prove that it's a simulated click by turning the laptop off, and then trying to press the trackpad. Nothing will happen. When you turn it back on, it will have that familiar 'click.'
Patrick needs to get his wife a new laptop. He's thinking of switching to a Mac. Leo says it depends on if she needs Windows for some of her school work. If not, then Macs are ideal because of their security, especially when surfing the web.
Patrick should know that MacBook Airs do not have Retina screens. MacBook Pros are a better choice generally. The MacBook Air 13 is the best for battery life, though. He should get the largest hard drive and most memory he can. Have her look at the screen to decide which one is best for her.
Jim has an iPhone 4 and he's ready to upgrade. Do the newer phones get better reception? Leo says that the answer is yes. The iPhone 4 was the "antenna gate" iPhone, the phone that Apple claimed we were holding wrong. Those issues have since been designed out of the phone and they have much better reception. The new iPhone 6 antenna works better. Apple redid the reception indicator in order to get a more accurate read as well. Leo calls it arrogance that Apple held customers in contempt for complaining about bad reception.
After a million pre-orders, Apple has ordered 5 million Apple Watches. Leo thinks that the most sales will be early on, and since they are so hard to get, Apple may not sell more than 5 million all year.
Apple orders 5-6 million watches: WSJ… (Reuters)
If you're experiencing a dramatic slowdown on your Mac or PC, you may be able to track down the culprit by using a process monitor. This will show you all of the programs and processes currently running on the computer, and how much of your system resources those processes are taking up. If you close out of all programs and still see a process taking up nearly 100% of the system resources, you'll know what's causing the issue. Then you can Google the name of that process and find out how to get it under control.
Chris says that upgrading to OS 10.3 will bring Apple's new Photos app on your Mac. He says it's pretty good, but it has a few flaws and bugs. One bug is that it will delete any pictures on your desktop in favor of your photos in iCloud. So if you don't have anything on your laptop you care about, go for it. it'll all be well. But Chris didn't lose any of his. They migrated everything to his Photos app with no problem, only reorganizing some. Chris says Photos is an update from iPhoto, but a clear downgrade from Aperture.
Mac OS 10.10.3 Yosemite has been released, which includes the new Mac Photos app and fixes a major flaw in the operating system. The flaw would allow a hacker to take control of the computer via remote access. Apple says that the upgrade is free, but if you cannot update due to having hardware that doesn't support Yosemite, then Apple says they have no plans whatsoever to patch this vulnerability. And what's their reason? It's too much work. Leo says that's a hard thing to swallow.