Android

Will Android get the EKG feature on their Smart Watch?

Episode 1526

Bob from San Diego, CA

Bob wants to know how long will it be before Android adopts the EKG/ECG medical reading technology like on the Apple Watch Series 4. Rich says it's a great technology, but it's not available yet. What is is the high heart rate and low heart rate notifications. So if you're willing to make a switch, it could be a life saver. When will it come to Android? Who knows. But probably not for another year.

Why does my android device take so long to charge?

Episode 1525

Thomas from Vancouver, WA

Thomas has an Android mobile phone and it charges really slowly. Rich says that with Android phones, the charging devices are hit and miss and using a fast charge device may not be the best option. Or, it could be a cheap cable that's slowing it down. Try changing out the cable first. Then, investigate the battery. If it has a removable battery, try replacing it and see if it speeds up charging. If so you know it's a faulty battery.

Have I lost my contacts?

Samsung Galaxy S9

Episode 1524

Jim from Roseburg, OR

Jim got a Samsung S9, but he erased all his contacts when he got rid of the phone, and they were deleted on his computer. What can he do? He used an old contacts backup from an older phone. Rich says that Jim should check Google Contacts to see if they are on there. Being an Android mobile device, all the contacts should be there. They could also be saved to the Samsung cloud. He should Import his usable contacts there, and then he can make changes there and import them to his new phone once he's got them all worked out.

Why doesn't my maps app work?

Episode 1520

Charity from Anaheim, CA

Charity is wondering why she can't use GPS in Google Maps. She's on Android. Leo says to make sure your GPS is enabled. You also want to be sure your data is turned on. Leo also recommends using Google's other maps app ... WAZE. It's very popular and if that works, then you know that your GPS and Data is working and the maps app has corrupted. Easy to fix. Uninstall, then reinstall. The chatroom says that there is a legitimate blue dot issue that is related to a weak location. If there's also an error that says "cannot update maps," then that means you're not getting data.

Why does my phone keep rebooting?

Samsung Galaxy S5

Episode 1510

Larry from Tustin, CA

Larry's Samsung Galaxy S5 is rebooting all the time. What can he do? Leo says his mobile phone company wants him to upgrade, but before he does, he should perform a backup and reset. It will erase the phone and reset it to the day he bought it. He should make sure he backs up his photos and videos before he does it. For that, Leo recommends Google Photos. That will likely solve the problem. If it doesn't, then it's time to get a new phone.

What's the best Android Tablet for the money?

Samsung Galaxy Tab S3

Episode 1510

Chris from Fort Worth, TX

Chris is looking for a good tablet that won't break the bank. Is there a Chromebook tablet? Leo says there is, but he doesn't recommend it. The best Android tablets are made by Samsung, and the Galaxy Tab S3 is about $450. Leo says that Google had a great tablet called the Pixel C, but they don't make it anymore. If budget is an issue, then the Amazon Fire tablet is the best because they are heavily subsidized.