Why won't my bluetooth work in my LG G4?

Joe from Yucaipa, CA

Episode 1292

Joe's LG G4 has an issue where the bluetooth keeps turning off. Leo says it sounds like a hardware error. What it could be is that the bluetooth doesn't connect and it just gives up. Doctor Mom says that unless you pair the bluetooth, it may just turn off automatically. But Joe can't get that far. You could just do a factory reset and see if that solves the issue. If not, then it's time to send it back.

How can I get my memos back from my Android phone?

Joel from Simi Valley, CA

Episode 1292

Joel has a Samsung LCS 5 and it's acting crazy with bluetooth, Wifi, and it keeps turning on sync. And his memos are missing? What gives? Leo says that you may have your Samsung sync turned on by mistake. If not, then it may not be possible to get your memos back. You can reset the phone though and at least get it back to the day you bought it.

Why does my Launcher crash on my Android phone?

Keith from Orange County, CA

Episode 1292

Keith has an 1st Gen Nexus 7 running Kit Kat. The launcher crashes after quitting certain mainstream apps. Leo says that you can try a different launcher. Leo uses the Nova Launcher. Google's Launcher is a good option. Apex is good at keeping your icons done. . Even Microsoft has one. Try Nova first though. Leo says he's used it on his 2nd Gen Nexus 7 with no issues. Version Kit Kat 4.4.4. used trim, so that should help. You can also do a factory reset to bring it back to it's original configuration. Leo says that the launcher is definitely the way to start.

Why can't I find my downloaded files on my Android tablet?

Paul from Corona, CA

Episode 1291

Paul has updated to Android Kit Kat 4.4.2 on his tablet, but now he can't see any files that he's downloaded. Leo says it's likely that Paul is just looking in the wrong place and that he's actually downloaded his files and just can't see them. There are a few download files in Android, one for apps and one on your SD card. That's why Android has gotten rid of the SD card option. It's confusing. A third party file manager like Astro File Manager or ES File Manager will show you what you're looking for.

Google to Add Google Play Store to Chromebooks

Episode 1289

Google announced that it would be adding the Google Play Store to its Chromebooks starting this fall. As of now, Chromebooks only were able to run things inside the Chrome browser with extensions that would have limited functionality offline. The announcement at Google I/O this past week means it will be possible to run nearly all Android apps on the Chromebook. Some of those apps may still be specific to phone use, but this would mean the Chromebook would suddenly be able to run photo editing apps, Microsoft Office apps, and much more that wasn't ideal in a browser window.

The HTC 10 Smartphone Is Here

Episode 1285

HTC 10

HTC has hit its stride again with its newest smartphone, the HTC 10. It has an aluminum body, much like the previous HTC phones, which is nice as opposed to the glass backs of the Galaxy phones from Samsung. The HTC 10 will be a little more robust because of that. It has an LCD screen, not OLED, but it is very nice. It has a Qualcomm Snapdragon 820 processor, which is a big improvement over the lackluster Snapdragon 810 processor in last year's Android handsets. It's fast, cool, and energy efficient.