Amazon Echo

Why can't I use my Echo's intercom?

Episode 1405

Ron from Boston, MA
Amazon Echo Dot

Ron has a bunch of Echos all around his house but he can't use the intercom feature. Leo says he'll need to use the command "Drop in." He'll have to be sure they're enabled on each Echo and choose who can drop in as well. That's done in the Echo app. Leo says he'll need to sign up for Echo's calling and messaging as well, which is also in the app. His contact list will not sync with Echo, either. Leo says he'll have to sync his contacts to Google and then log into Google through the app.

Why is my Echo Dot having trouble connecting?

Episode 1402

Keith from Orange County CA
Amazon Echo Dot

Keith isn't thrilled that Amazon has lowered the manufacturer's warranty on the Amazon Echo to 90 days. Leo says it doesn't bother him. He's had several of them and none have failed. But Keith has had two Dots fail so far. He's frustrated because it tends to be very promiscuous in connecting to his wireless speakers, knocking his other devices off. Leo says that's likely more a problem of Bluetooth, and not the Dot itself. He's also having issues with Drop In. Leo says he hasn't heard of any problems with Drop In and it could just be a bad model or software glitch on his Dot.

Why can't Amazon Echo talk to my Fire Stick?

Episode 1365

Cynthia from Burbank, CA
Amazon Echo

Cynthia wants to control her Amazon Fire Stick with Amazon Alexa, but she can't. Shouldn't it work together? Leo says not necessarily. At least not yet. Alexa is getting smarter all the time, though.

Cynthia can talk to the Fire remote, so she doesn't really need the Echo for that. Since she paid over $180 for it, Leo recommends returning it and get the $50 Echo Dot instead.

How can I listen to the radio with terrible reception?

Episode 1362

Ray from Playa Del Rey, CA
Amazon Echo Dot

Ray can't get a decent AM radio signal where he lives. What can he do? Leo says that streaming is a better option. He can stream using iHeartRadio, Tune In, or even just going to a station's website. Or he can get a better AM antenna that he can plug into his radio. CCrane is the best place to go.

Another idea is to get an Amazon Echo Dot, hook it up to the stereo, and then listen to radio that way.