Amazon Echo

Why can't I play music with my Echo on my stereo?

Episode 1461

Mike from Bakersfield, CA
Amazon Echo Dot

Mike is trying to connect his Echo to his Yamaha home stereo system, as well as his computer speakers. But when he starts playing it, it disconnects and plays on the Echo speaker. Leo says he'll have to set it up with the Echo app. The trick is to use the right command. He should be specific. For instance, he could tell it "Echo, play music in the living room."

Is Amazon Echo always listening?

Episode 1457

Charmaine from Costa Mesa, CA
Amazon Echo

Charmaine wants to know if she can plug Amazon Echo into a surge protector. Leo says of course! Charmaine also worries that it's always listening. Leo says it is, but it doesn't actively listen unless she says one of four words: Amazon, Echo, Alexa, or Computer. It's only listening for those words. Once it hears the wake word, then it turns on the microphone and sends her request.

Can Amazon Echo be used to spy on me?

Episode 1457

Mark from South Carolina
Amazon Echo

Mark wants to know if Amazon Echo is going to be used in cars. Leo says it will. In fact, Leo just installed one in his. And we'll soon see Google's Assistant there, too. It's the next big thing in computing. Mark is also concerned that Echo could be used to spy on him. Leo says that's possible. But Leo doesn't think Amazon wants to manage all that information and the risk to its business if it was discovered that Amazon was snooping on customers would be devastating. But then again, law enforcement could always subpoena to have access to it.

How can I keep my Echo from crashing?

Episode 1454

Brian from Indio, CA
Amazon Echo

Brian's Amazon Echo has been misbehaving since the New Year. It keeps failing and restarting. Leo says that indicates a faulty device. It may be overheating or is worn out. Amazon really doesn't have a good suggestion either, so Leo recommends contacting them about an RMA return. There is a reset button, though, so he could try that first. It's a little hole at the base of the device. He'll need to use a paperclip to press it in, and he'll have to hold that button down for a few seconds to reset it.

Should I get Amazon Echo or Google Home for my mom?

Episode 1454

Dan from Fresno, CA
Amazon Echo

Dan wants to get his mother a home assistant and can't decide between Google Home or Amazon Echo. Leo says that both are very similar. If Dan's mom has Amazon Prime, then she'll get a free limited music service with it. Google, however, is better at facts, while Echo is good at skills. So it comes down to what she's going to use it for. Echo is also better with smart home devices (IoT stuff). Leo gave his mother the Echo, but it's important to train his mother how to talk to Echo. For most people, Echo is easier to use.

Amazon Echo or Google Home?

Episode 1450

Nancy from Tarzana, CA
Amazon Echo Show

Nancy has an Android phone, her kids have iPhone. Which assistant should she get, Amazon Echo or Google Home? Leo says it doesn't really matter, but for Nancy, using the Google Home would be similar to Android's voice assistant. The Echo has been out for a few years now and it's a mature system, whereas Google Home just came out not long ago. Google Home is better for facts because of its search knowledge. Amazon Echo is better for home automation. It works well with a variety of Internet of Things devices. Google Home isn't quite there yet with Internet of Things.