Accessibility

Where is my email?

Email

Episode 1547

Kathy from Maryland

Kathy is blind and Comcast changed her email settings. She had a friend come over and reconfigure it for her, but there's still errors happening. Leo says that Comcast isn't really supporting POP3 access anymore. They allow it, but they prefer she'd use IMAP. So if her friend set it for POP3, have him come back over and change it to IMAP. One way to check is to use her browser. She can also verify if her email is there. If it is, then she'll know it's IMAP. If they aren't, it's POP.

"Drug King Fred" Starts Blog for the Blind

Book and glasses

Episode 1538

Drug King Fred from California

Fred called last week about helping out people who are blind or have low vision, and he got so many emails from people, he's decided to start a blog to continue his help. His email is drugkingfred@gmail.com (he's a retired pharmacist). Leo says a blog is a great idea because it will be a valuable resource that people will find searching on Google.

How can a disabled user work with a computer?

Computer with keyboard and mouse

Episode 1537

Bill from Anaheim, CA

Bill is disabled and needs help getting his technology to work. Leo says that there are foundations that are dedicated to helping disabled people configure their tech for accessibility. They will also help him get a better price or even have it underwritten. Most computers and mobile devices do have limited voice control. Check out the NationMSSociety.org. There is an article there on living well with MS and it contains a section on accessibility in technology.

Is there an app that can narrate the world around me?

Episode 1536

Fred from New York

Fred is legally blind, but he knows of a new app by Microsoft called Seeing AI. It offers text reading, barcode scanning, it will tell you if your light is on. It basically narrates the world around you. Currently only available, quite ironically, on all Apple devices.

Leo says another option is called Be My Eyes. It works on Android.

Is the Echo Look good for the blind?

Amazon Echo Look

Episode 1527

Olga from Prescott, AZ

Olga wants to know if the Amazon Echo Look is a good option for the blind. Leo says that while the Echo is great for the blind in general, the Look model has a camera that is really only good for taking pictures of an outfit to make a fashion choice. Then it uses the pictures to compare wardrobe choices from the last week and to recommend outfits. Leo found it to be a bit silly, and it might not be her taste.

How can the blind use a computer?

Episode 1519

Leonard from Compton, CA

Leonard wants to get a new computer and he's got failing vision and would like to have one that can help him. Leo says Leonard will also need a screen reader to help read the screen. Leo recommends contacting the Lighthouse for the Blind. Or a Local Disability Resource Center. They can help you not only getting a computer and setting it up, but also getting you the tools you need to work with it. Call the Foundation for the Blind at 214-340-6328 and they'll help you find someone in your area that can help you.

FOLLOWUP: Can I connect my camera to my iPhone?

BeMyEyes

Episode 1518

Julian from Los Angeles, CA

Julian called in with a suggestion for for Larry in Prescott, AZ, who wanted to connect an external camera to his smartphone for use with an app called BeMyEyes that acts as a visual aid. Julian's idea is to either use an Android device for this, or to use a service called aira.io. This service works in conjunction with glasses that would be worn and identify what things it is seeing.