Professional Experience: Dave was one of the founding Guides at The Mining Company, now known as About.com, in February 1998. Dave was their Focus on Mac Support Guide. Before that, he had his own Mac support website called Mac Help by Bmer. One of the editors at The Mining Company happened to come across it one day and emailed Dave to ask him if he was interested in becoming a Mac Support Guide at their newly formed company. Needless to say, he jumped at the opportunity. After working 25+ years in the electronics repair field, Dave has an enormous passion for tackling difficult problem issues and helping Mac users. A member of The Association of Macintosh Trainers, Dave was also a staff member at the former NoWonder.com, where he assisted thousands of Mac users with technical problems. He also started the former Mac 611 Repair™ which had offered technical phone support through Keen.com, and had integrated it into Focus on Mac Support at About.com.

Dave’s Focus on Mac Support site at About.com had been profiled in a number of Macintosh publications worldwide. Access Internet Magazine gave the site a four star rating. Internet Magazine in the United Kingdom rated it number one in their Top Ten of Mac resource sites. The French magazine SVM Mac published an interview with Dave. Mac Today profiled his sight in the Sept/October 1998 issue. TechSightings reviewed his site back in 1998 and gave it very high ratings.

In February 2004, Dave started G5 Owners Support Group to help Power Mac G5 owners, and when Apple introduced the iMac G5, he expanded and added more forums to include those users. Then when Apple announced the switch to Intel, he changed the name of the site to Mac Owners Support Group to include all Mac users.

Mac Owners Support Group is an Apple endorsed online Apple User Group. Anyone is invited to join.

Mac Owners Support Group
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