Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Chuck from Thousand Oaks, CA Comments

Chuck is using Firefox and recently he's been getting error messages. Leo says that may be due to keeping a lot of tabs open. Should he go back to Safari? Leo says that it's about as good, privacy-wise, as Firefox. But for search, he's currently using StartPage.com for searching anonymously. Use that, and it's just as private as Firefox.

His iMac screen is starting to flash black and white after a few hours.  Leo says it's more likely a hardware issue, but you should definitely take it to the Apple Store. If it's overheating, then there's some obstruction with the air cooling. Apple is going to have to clean it out. It would be very difficult to clean it out by hand. One thing to try is a clean install of macOS. If that doesn't fix it, Apple will at least have a clean canvas to work from. He can also download iStat Menu and see how it is overheating.

Watch Carlette from Alpine, CA Comments

Carlette clicked on something in her Samsung Galaxy S5 mobile device and now she's getting popups. What can she do?  Leo said to go through the apps and see if there's anything she doesn't recognize. Uninstall those apps. What she can do is go into Google Play and sort apps by date installed. The one she installed recently is probably the one that is causing the popups. In fact, install as few as possible. If that doesn't stop it, she may need to completely reset the phone to factory settings. That'll reinstall the OS. 

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Joe from Tampa, FL Comments

Joe has trouble with apps he installs on his microSD card. When will Android fix this? Leo says that apps will always work better on the internal memory. Save the SD card for larger files like photos, videos, and music. Because Android doesn't like the SD card for apps, and Google is starting to lock it down for anything other than storage. In fact, Google no longer allows SD cards for storage on their own phones. Also, apps have to support it, and Android isn't really letting developers do it.

Watch Hans from Los Angeles, CA Comments

Hans has cut the cable, and now he wants to get an antenna and get his TV that way. Leo says that modern TVs can handle it because they have their own tuner, but he'll need the right antenna and adapter. Check out AntennaWeb.org and TVFool.com. Both will tell him what he'll need for the area and where to point the antenna.  Since Hans is in LA, he can point his antenna towards Mount Wilson and get a large portion of channels, and with uncompressed HD too.

Watch Manny from Greenwood, Louisiana Comments

Manny got a Tiny Hardware Firewall, and he really likes it for when he's on the road. It was recently updated by THF and he wants to know how often he has to send it in to get updated. Leo says that security flaws have to be acted upon by getting one to click on something so the malware can take advantage of it. Often, so-called zero-day exploits are designed around this, and people have no real way of knowing they've been hacked. But keeping a system and THF patched, will mitigate vulnerability, except for zero-day exploits, which are patched pretty quickly. 

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Terry from Greeneville, TN Comments

Terry wants to know how to replace his hard drive to speed up his boot time. Leo says he can get a new hard drive, but Leo recommends going with an SSD drive instead. Then, he can use the Microsoft Media Creation Tool to create a USB installer from a 16GB USB key and then install Windows onto the SSD. Then restore from backup. Reinstall all the applications, since that'll make the computer run a lot faster too. Remember, it's always best to install the least amount of software possible for security. It'll also keep the computer lean and mean.

Watch Dan from Hallifax, NS CAN Comments

Dan is running home automation in his home with plenty of products. He wants to run ZWave and needs to know which hub to get? Leo says it's usually best to keep within the set ecosystem. They don't like to play cross-platform.  Check out Stacy Higginbotham's Stacy on IoT podcast. She also uses WinkHub, which allows her to use ZWave. 

Watch Peter from New York, NY Comments

Peter has stored PDF files on his USB thumb drive and wants to know how to add them to iBooks in his iPad Pro. Leo says that the good news is that the new iPadOS is going to be making this much easier when it comes out in the fall. Then he'll have a files app, which he can connect via a USB-C dongle and copy them directly. Or, he could try putting files into iCloud and then download them to the iPad Pro. Or use iTunes. Lastly, he can email it to himself and open them through the mail app, then save them to iBooks.

Go into Library in iBooks, underneath each PDF is three dots. There's a share option "save to files." Then upload it to iCloud or copy to a type-C USB key after iPadOS comes in the fall with IOS13.