Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Don from Ashland, OR Comments

Done works for a small publisher and has eCommerce on their website, but they're not satisfied with their web host. What does Leo recommend? Leo says that Squarespace, who is a sponsor, is great. They're very secure and have excellent service and support. You can even do a two-week trial to see if you like it.  There's also Soft Layer and WordPress.com.

Leo also uses Drupal for TechGuyLabs.com, and he recommends BlackMesh, Heroku, and Contegix for managing your Drupal systems. 

Watch Dave from Rochester, NY Comments

Dave wants to know how to download Leo's podcasts. Leo says that all his podcasts are designed to be downloaded, and you can do that from Twit.TV. There should be a button you can click on to download the podcast, or you can right click and select download on the link. But Leo recommends using a podcast aggregator like iTunes, Switcher, Pocket Cast (Android), Downcast (Android), Google Podcasts, Podcast Republic, Podcast Addict. Make sure you set them for automatic download, so it will download every new episode. 

Dave recently also subscribed to Google Voice for voice over IP. But with that, he has issues with his alarm service at home. Leo says that could be a problem with your alarm company. They may not like VOIP service as opposed to a POTS service (plain old telephone service). Also, VOIP uses regional e911 service, not local 911 services. So that could also be the issue.  You'll need to talk to your alarm company. You may need to either get a dialup line just for them, or they'll set you up with a separate cellular service.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Len from San Diego, CA Comments

Len listens to his podcasts through Amazon Echo. Leo says that Echo and other home assistants are a boon for podcasters and streaming radio from all over the world. He says the problem though is that it'll completely play live, but if he listens to it pre-recorded, he only gets about 20 minutes. Leo says it all comes down to advertising. If you're listening to a podcast in Cleveland, but you're in San Diego, ads are no benefit to you or the advertiser. And they probably don't pay to have an ad on the download. It's all about economics. Podcasts are like magazines. They cost in bandwidth for you to download and that has to be underwritten by ads.  That's why they want you to listen to live.

Watch Michelle from Thousand Oaks, California Comments

Michelle wants to know of a secure way to listen to podcasts and live audio streams. Leo says that if you're listening to TWiT, you can go to twit.tv/live. It's secure from every source. Leo says to check to be sure your browser is up to date. That could be the issue. But streaming should be very secure. In fact, Google is pushing for all sites to be https compliant. So if the site isn't https compliant, that could be an issue. Those certificates are based on dates, and if your computer's date is off, that could indicate a certificate is out of date when it really isn't. So make sure your computer clock is right and your browser is up to date. 

Watch Brian from Mission Viejo, CA Comments

Brian upgraded his WiFi router network, but he's still running into buffering and congestion. Leo says first check to see if your connection is the issue by bypassing the router and wire the modem directly into your laptop. Run a speed test and see how it works. Once you've eliminated the cable connection, then you can look to your hardware. But it could also be good old fashioned neighborhood congestion. If you look at your wifi connection, you can see how many wifi devices your router sees. It's not only everyone streaming Netflix anymore. It's also smart assistants, refrigerators, cellphones. All vying for the same WiFi bandwidth. You can also move your base router around to see if you get a better connection. You can also use an app like NetSpot to analyze your wifi connection. 

Watch Chris from Boca Raton, FL Comments

Chris is traveling to Brazil and he's noticed that the data rates down south are extremely slow.  Would the SkyRoam Solis help? Leo says no. If the 4G/LTE is a lousy carrier, it really won't matter what you use. Leo recommends to go to Prepaidwithdata.wikia.com and read the most up to date information. You may be better off with a local SIM. 

Chris also has a dual router and wants to know if he splits his IOT to 2.4GHz and the rest on 5GHz, will that improve his online security? Leo says no. The main thing to protect your security is to keep everything up to date and have your network locked down with a secure login using WPA2. You'd have to isolate them using VLAN, and that requires a special router like the Ubiquity EdgeRouterX. But the good news is, that router is only around $50. You can also try a three router WiFi solution proposed by Steve Gibson. but the VLAN option is a much better solution. 

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Nolan from Los Angeles, California Comments

Nolan's elderly mother needs a way to make phone calls with her voice. Leo says that Amazon Echo will do it with a device called Echo Connect. The Google Assistant will also do it. Both Google and Amazon also offer devices that have screens and cameras so you can make video calls. 

Watch Katie from Long Beach, CA Comments

Katie got bit by malware called Your Transit Info Now. How can she get rid of it? Should she use Malware Bytes? Leo says you don't need to use Malware Bytes. It's a safe and powerful utility, but it's easy to get a faked version of it, and sometimes it can cause even more problems if you don't know how to use it.  And strictltly speaking, Your Transit Info Now isn't malware, it's a browser hijacker called a "Spigot," and it's likely a plugin that's been installed into your browser. And you can get rid of it by looking at the extensions in your browser. Then delete them.  Windows 10 has it's own antivirus software called Defender, and the Microsoft Malicious Software Removal Tool (windows key + type MRT and return) you can run that as well. You can use Malware Bytes, just make sure you get it from the right source.

Watch Leo from Van Nuys, CA Comments

Leo has a bunch of pictures that he has on a large USB stick, but they're all out of order chronologically. How can he organize them?  Leo says that when you take a picture with any phone, it puts the time and date in the metadata attached to the file. But some programs won't look at that, instead of looking at the file creation date. A photo program like Windows 10 Microsoft Photos will do it. You can download it from the Microsoft store for free. Irfanview is another one. Windows 10 file explorer can also sort by date taken. 

Watch Jose from Los Angeles, CA Comments

Jose wants to know if DD-WRT is a good alternative to the software running his router? Leo says if the router supports it, DD-WRT is a great option because it's open source. Tomato is another option: ASUS routers support them. 

Watch Clyde from San Diego, California Comments

Clyde ripped all his CDs and has the music on his phone, but he doesn't have any backups anymore. How can he back them up from his phone? Leo says that if you backup your mobile phone, your phone backs it up. But Leo wants Clyde to also make a separate, accessible copy of the music from his phone. Connect your phone back to your computer and then let iTunes back it up and add those phones to the iTunes library.  Here's how. There's a third party program called Senuti that can also work. 

But you want to do it right away because one copy of something isn't a backup. And if you lose or break that phone you lose all your music.