Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Terry from Amarillo, TX Comments

Terry got a new Mac for an early Christmas present and is waiting awhile to reinstall stuff. Leo says that's a good idea. It's much better to only install new programs as needed. Every program he installs is a potential security risk, so he should install as little as possible.

Terry would also like to move away from the Exchange server of his Office 365 and go with IMAP, but he doesn't want to lose his email. Leo says that he can always use another email provider, like Gmail, or even FastMail to go out and get his old email and save it. Once he gets it onto the new server, he can download an email client that supports IMAP. Apple Mail is good, but if he wants something with more power, Leo recommends Freron MailMate.

Watch Milan from Ontario, CA Comments

Milan has a OnePlus 6, but his carrier, AT&T, doesn't support voice-over Wi-Fi with it. Leo suggests a microcell, or femtocell, and tell them he's moving to another carrier if they don't give it to him. Another option is to use an app like WhatsApp or Google Voice to do it. According to the chatroom, it has to be an AT&T branded OS to support that feature.

Here's a list of the phones AT&T supports with that feature. (Thanks ScooterX)

Leo suggests looking at Google Fi and the Google Pixel 3. Great phone, great service.

Watch Roy from Orange County, CA Comments

Roy uses Google Drive and DropBox, but he's having issues with syncing folders to his other services. Leo says to check which folders are synced in the settings. He can also look at a third party service like ODrive. It will do all the syncing and will even merge all of his backup options except for Apple iCloud. He can also use a network attached storage device, which will also have a sync utility.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Roy from Orange County, CA Comments

Roy is a trucker who's looking forward to 5G. Leo says he won't see robust 5G for a few years at least. It'll be spotty at first, and companies like Apple won't support it at the very beginning. Roy is also an expert on self-driving semi trucks. Leo says everyone is terrified of a massive 18 wheeler driving itself down the highway. Roy says that the US Department of Transportation is going to require extensive testing before certification. And it will require a safety driver. But ultimately, the trucks will be completely unmanned. And that's going to put a lot of drivers out of a job. In fact, Leo says that over 1% of US workers drive for a living. That's millions of Americans looking for work once it happens.

Watch Bruce from Long Island, NY Comments

Bruce recently bought a 15" MacBook Pro, running Windows 10 dual boot with MacOS and BootCamp. Can he run multiple monitors with it? Leo says yes he can, but with a dock makes it really easy. He can find them at MacSales.com. Leo runs up to three in extended mode and it's the best way to work. But Leo says it may be better to get a Mac Mini with an ultra wide 34" curved monitor. Leo thinks that's the future, and for $400 by LG, it's an incredible bargain too.

Watch Debbie from Simi Valley, CA Comments

Debbie has a 2009 iMac and her video card is going out. But Apple says it's too old to fix. Leo says if she can afford it, the new iMac is far better than that 09. Another option is a Mac Mini. She can bring her own screen, keyboard and mouse to it. It'll save her some money.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Chuck from Beverly Hills, MI Comments

Chuck is 81 and is into photography now. He wants to know what the best SD cards are. Leo says that SanDisk is the best card for the money. But there's also Lexar, Prograde, and a host of others. Leo recommends staying with smaller 64GB cards so he's not tempted to keep all of his photos on a single card. If it dies, he's lost everything. So he should get several smaller cards. The real key is how fast the card is. SDXC cards that are Class 10, UHS III are the fastest. But his camera may not support that fast of a card, so he'll have to check. He should definitely go with Class 10, though.

Here's a great site to learn more.

Watch Jim from Ordway, CO Comments

Jim is having problems with Windows recognizing his external USB drive. But his image catalog says his images are there. Leo says that many photo gallery apps keep a thumbnail for fast referral. So it could have the thumbnail, but not see the original image, if the drive is disconnected or lost. Leo also says that his external drive could be getting flakey. He should get a backup drive and make a copy of his photos. He should save them online, too. Three copies, on two formats, with one off-site. The good news is that hard drives are cheap now. He can get a 1 TB drive for under $100. Scooter X says that OfficeMax had a 2TB WD USB My Passport drive for $69.99.

Another issue could be that Windows is losing track of the gallery because it's an external USB drive that comes and goes. So it could be losing connections. He should unplug it and plug it back in. He could also try rebooting.

Watch Gordon from Long Island, NY Comments

Gordon hears that after about 3 years, routers become less secure and outdated. So does he have to replace his ASUS AC3200 router? Leo says often, news agencies read copy from an electronic press kit. Routers are getting hacked, but if he bought a good router from a company that updates the firmware regularly, then he's OK. ASUS uses DD-WRT, which is updated regularly. So all he has to do is keep them updated.

Should he buy a NetGear Orbi Mesh router so he can use his Wi-Fi outdoors? Leo says if he's getting a good deal on it, it's a great product and does extend the range of his Wi-Fi.

Watch Steven from San Antonio, TX Comments

Steven keeps getting a message that he needs to reactivate Windows. He keeps putting the product number in, and he keeps getting told to reactivate. Leo says he shouldn't need to at all, since it's Windows 10. Once the computer is authorized, it never needs to be authorized again. But it sounds like Microsoft keeps track of location information, and since Steven moved, maybe it's confused and is deactivating it. He'll need to contact Microsoft to solve this one.

Watch Henry from Phoenix, AZ Comments

Henry heard that Apple will be releasing a new version of AirPods. Should he wait? Leo says that there won't be a completely redesigned AirPod for another year, according to insiders.