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Episode 1522 September 9, 2018

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Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Bob from New Jersey Comments

Bob wants to know if it's safe to upgrade to iOS 11. Leo says it is, and not only that, but iOS 12 will be released next week along with macOS Mojave. Leo adds that iOS 11 was a really bad update, and even though there's been several fixes and updates to improve it, there's still a lot of shortcomings with it.

Can he update from iOS 10 to iOS 12? Leo says yes, but he should wait a week, just in case there's a massive issue that pops up. Leo has been testing it in beta, and it's pretty solid. Can the Apple Genius help install it? Leo says sure, but it's pretty easy to update. He should just make sure to back up first.

Watch David from Anaheim, CA Comments

David is thinking about installing a home VPN. Leo says he understands the security concerns, but he won't like using it for very long. It will really slow down his bandwidth. Leo recommends a service called CloudFlare. It changes his DNS to 1.1.1.1, and then masks his traffic so his ISP doesn't know where he's going. He can set it at the router level and he will protect every device in his house.

Watch Scott from Whitby Island, WA Comments

Scott would like to update his MacBook Pro, but he can't afford a high priced Mac. What are his options to save some money? Leo says that the MacBook Air is the least expensive at $999, but it hasn't been updated in years, and it has the lowest quality screen Apple sells. So Leo would recommend going to the Apple Store and see if he can live with it. His other choice would be the MacBook "escape," a 13" model without the Touch Bar. It wasn't updated from the most recent update, but it's very portable. The new MacBook Pros are only about $500 more than the escape. So if speed is a big deal, he could just get the base model MacBook Pro, starting at $1799.

Another idea is to head over to Apple's Refurbished Store. He can save a few hundred there, and most of them are just returned MacBook Pros.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch David from El Monte, CA Comments

David wants to know if he's secure surfing the internet on his mobile device. Leo says that nothing is unhackable, but LTE is encrypted and very secure. A phone can be hacked, even at the radio level, though. It's also possible for someone to spoof his SIM card. But it's too much work for the average hacker. It would have to be a state level attack in order to accomplish it. Wi-Fi is less secure, and if he's relying on WPA2 or any other Wi-Fi connection, it's possible to hack it. But that's not easy, either. Odds are, there's really not all that much to worry about. The real key is to use a good, strong password of at least seven characters. He should make it with random letters and numbers.

Watch Andy from LA Comments

Andy does live video streaming at the FocusTV Network and he's having issues with live audio through his Lav mics. Leo says that network TV audio is terrible, but people never seem to notice it because viewers are paying attention to the video as well. Leo doesn't use Lav mics at all if he can avoid it. He uses a good studio microphone for the best possible sound. If he considers his talk show a radio show with pictures, and mix with the right mics, it'll sound better. If he has to use a Lavalier mic, a directional mic has its shortcomings when it's not positioned properly. So Andy should make sure it's attached correctly. It's better than the omnidirectional, because then there's crosstalk to contend with.

Behringer makes a great auto leveling mixer (called Dugan). Leo uses the XR18. They do a very nice job. Then he can use Adobe Audition to govern it.

Watch Jean from Los Angeles, CA Comments

Jean wants to dump her AT&T phone service and use VOIP with the internet via Ooma. Leo says she can, but she'll be giving up precise 911 service. So if she has a cell phone, she can call 911. But that will be a regional e911 service, which will slow down response times. Ooma does offer 911 service to her registered address, but she'll have to pay for it, and if the power goes out, she'll lose her phone too. So its a mixed bag.

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Max from Fullerton, CA Comments

Max wants to know if the Amazon Fire Stick is a good deal. Leo says he's not a fan because it's geared towards marketing Amazon Products. Same goes for Apple and its Apple TV. The Roku, on the other hand, has more channels and isn't trying to sell him anything. He prefers the Roku box over the stick.

How about the Roku enabled TVs? Leo says that they are good, but he doesn't really need it, and smart TVs aren't updated very often. Max should get a new Roku that supports YouTube TV and he'll be good to go.

Watch Brian from Marina Valley, CA Comments

Brian has two Apple TVs that stream music from his computer and iTunes, but lately it just stops after a few minutes. Apple says that it's a corrupted library, but Leo disagrees since it doesn't happen when he streams music on his computer directly. Leo has a hunch it's the router. Using AirPlay, he could be dealing with buffering issues. He also should make sure nothing else is connected to his AirPlay device. It could also be an issue with home sharing and his router configuration. It could be a blocked port issue. Here's an article on MacWorld: "Why Troubleshooting Home Sharing Is so Painful".

Max should be sure everything is updated. He should shut down everything on the network except on Mac and one Apple TV and see what happens. If it doesn't, he's narrowed it down. If it does, he can slowly add everything one at a time and see when it hiccups. The router may need replacing.

Watch Dave from Paris, CA Comments

Dave is a YouTuber, and when he streams live, it works better using LTE and his smartphone than his webcam and desktop using Wi-Fi. Leo says that in theory, they should be the same. Leo says that his Logitech C930 webcam could be misconfigured. Or, he could consider better lighting. Better lighting is always an improvement and helps the camera to pick exposure, color saturation, etc. At the end of the day, though, his LG smartphone probably just has a better camera.

Watch Aaron from Hannibal, MS Comments

Aaron has a Synology NAS, and he handles a lot of really large image files. But they load really slowly. Leo says that while loading it can bog down and there are several issues in the chain. He shouldn't treat his NAS as local storage. He should transfer his data to a hard drive. It still shouldn't be that slow, though. Leo suspects a misconfiguration issue. Aaron should make sure SMB File Sharing is turned on. That could help.