Why doesn't my new laptop battery work?

Episode 1513 (2:03:05)

Chris from Burbank, CA
Lithium Ion Battery

Chris is having issues with his old Dell laptop. The battery has died. Leo says that Lithium ion batteries have a limit of about 500 charges and then they simply die. If he can pop out the battery, he can plug it into his AC adapter and run it. But he can get get a new battery for it as well. Chris did that and it still doesn't work. Leo suspects it's a third party battery that won't work on that Dell. It's likely a knock off.

Image Kristoferb [CC BY-SA 3.0 or GFDL], from Wikimedia Commons