Bob bought a new Epson EcoTank printer. His old WorkForce printer got an error code 0X97 and he can't clear it. Leo says error codes are really the domain of Epson and they have good solid tech support. Could it be a corrupted file? Leo says it's unlikely to be the computer. It's more likely an internal printer issue. The chatroom says it's an internal hardware error. Here's an article from catchsupplies.com with some things to try.
Bob should turn it off, disconnect everything, then unplug it. Next he should hold down the power button for 60 seconds. He should keep holding it down while he plugs the power cable back in. Wait another minute and release. That could clear the memory and fix it.
(Disclaimer: Epson is a sponsor)