Why doesn't my Drobo connect to Windows?

Ben from Memphis, TN

Episode 1504 (1:22:29)

Drobo 5N

Ben runs a Drobo 5N, but after he updated Windows 10 to the 1803 update, he started having trouble with it. He reset Windows, and now the Drobo won't connect. He even tried to use the image backup and it didn't work. Leo says that Microsoft changed the way it handles the network stack in 1803, and it may require extra drivers from Drobo to fix it.