Why doesn't my laptop boot up?

Episode 1496 (24:50)

Greg from New Brunswick, Canada
GRC SpinRite

Greg's laptop is caught in a reboot loop. What can he do? Leo suspects that Greg's hard drive is failing, causing the laptop to stall during boot up. Leo says he can use SpinRite by GRC to move the data off bad sectors and mark them to avoid in the future. But the software is expensive and hard drives are cheap. If he needs to get his data, though, it's worth trying. Leo recommends that Greg buy a new drive, and he should get an SSD while he's at it.

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