Audience Questions

Audience QuestionsHour 1

Hour 1 Hour 2 Hour 3
Watch Ryan from Sacramento, CA Comments

Ryan bought a new router for the neighborhood pool, but it can't really handle a lot of traffic. What high density router should he buy that can shoulder the load? Leo says that mesh routers are probably Ryan's best bet for the home and neighborhood use. And if he needs better signal, he can just plug in more satellites.

At the end of the day, Wi-Fi is reaching the saturation point of how it was designed. It's a collision based system that defers to other, stronger signals, and that can cause a pileup. Congestion is the issue here, and beam forming can help, so he should make sure that's turned on. Mesh routers are designed to handle the traffic better. The Netgear Orbi is probably best for this kind of setup.

Watch Manny from Vero Beach, FL Comments

Should he use LastPass on his phone? Does he need the app? Leo says that the app is just a convenience, but it's not really necessary. Android will autofill apps with LastPass, iOS not so much.

Manny also wants to know if Sonos will adopt Dolby Atmos at Home as a standard. Leo says they haven't. Atmos has that upward firing speaker design for the home, but so far, Sonos hasn't adopted it.

(Disclaimer: LastPass is a sponsor)

Watch Luis from Medford, MA Comments

Luis wants to know if Windows 10's Spring update is worth accepting. Leo says that Windows 10 is pretty good, but the latest update, 1803, is breaking Windows 10 for a lot of users, and Microsoft is pushing it out. The best he can do is defer the update. Luis updated, but his hard drive is sluggish. Leo says that could just be a failing sector on the hard drive. Sometimes, reformatting a hard drive and starting over will fix it. Using an SSD will also solve that issue. So if he can replace the hard drive with an SSD, he'd be far better off.

Audience QuestionsHour 2

Hour 1 Hour 2 Hour 3
Watch Ryan from Anaheim, CA Comments

Ryan sent his mobile phone to Samsung to have a swollen battery replaced. They had the phone for a month. Ryan is a super Samsung customer and the company wants to keep people like him happy. But more than that, if a bulging battery gets compromised, it could catch fire and explode. So there's a definite safety issue, and Samsung learned that the hard way with the Note 7.

Watch Dan from San Francisco, CA Comments

Dan has to buy a new laptop. He likes Apple, and is getting an iMac. So what low budget laptop with a good screen should he buy? Leo says to look at an Acer Chromebook. It's only a few hundred dollars, and it's ideal for being on the move. 99% of what he does can be done with a Chromebook. If he does need a full OS laptop, then Dan should wait until after Apple's Worldwide Developer's Conference. Apple will be announcing new laptops, including an $800 MacBook. Good Windows PCs include Acer, HP, and Lenovo.

Watch John from Vista, CA Comments

John wants to know if a Chromebook will work with a printer/scanner. Leo says they will work wirelessly through Google Cloud Print. Most new printer models support the Cloud Print standard. Chromebooks probably don't have drivers for peripherals, so the wireless Cloud Print setting is the way to go. John should look in his printer settings for how to set it up. Then he can set it up through his Google account. He'll just print and then it sends it to his printer via the internet. A laser printer is probably best for John since he's a trucker. Brother's laser printers are very affordable. Leo also says to avoid getting a scanner. His phone can do double duty as a scanner and it works great.

Watch Gerald from Texas Comments

Gerald is setting up a website in WordPress and wants to know if he should set it up with a domain name or link to it. Leo says it's a good idea to have his own domain that he can control. From there, he can forward it to his website on WordPress and let them host it, or he can host it himself on his own server. It's not really practical to "roll your own" hosting. Gerald should let WordPress handle the hosting and just have the domain name forward to the website. That won't cost him anything. The other way to do it is to let WordPress also handle the registry. Then he'll pay them for the domain name and it'll be easier to manage. GoDaddy will give him fits for changing it, but it'll be worth it to do so in the long run.

(Disclaimer: WordPress is a sponsor)

Audience QuestionsHour 3

Hour 1 Hour 2 Hour 3
Watch Brett from Woodbridge, NJ Comments

Brett has issues accidentally casting to his TV while watching YouTube. How can he stop doing that? Leo says that something on the TV or streaming box is enabled. It's probably a Smart TV feature. Can he get rid of the button in YouTube? Leo says no, it's part of the app. He can go into his phone settings and disable casting, though. He could also look in his router and disable casting there. If his cable router doesn't do that, then he can buy his own router for $100, and it'll pay for itself in no time. Then he can block it that way, too.

Watch Thomas from Milford, CT Comments

Thomas has an Epson EcoTank ET2550 printer, but the printer is leaking. Leo says that when moving a printer with tanks, it's vital to keep it level. But Thomas says it won't stop leaking. Is it worth fixing? Leo says it probably just needs to be thoroughly cleaned. That ink should dry sooner or later, though. The key concern is if it dried onto the printer head. Leo also recommends using it to keep the ink from drying out on sensitive parts. Some rubbing alcohol will work great for wiping out all the ink. There is a bag that comes with the EcoTank printer that he should use when he moves it.

(Disclaimer: Epson is a sponsor)

Watch John from Boston, MA Comments

John is trying to stream movies using the FilmStruck app and they all end up 16:9. What can he do? Leo says that the Sony TV that John has uses a variety of aspect ratios. One setting is dot for dot or 1-to-1. That will give him the image it was meant to have. But the TV app is overriding that setting. It sounds like it's a shortcoming of John's smart TV. This is why Leo isn't a fan of smart TVs. Leo recommends using a Roku or cast it from his phone so that it won't override the TV aspect ratio settings.