What should I do with a lemon Microsoft Surface tablet?

Episode 1484 (52:42)

Erin from Santa Clarita, CA
Microsoft Surface Tablet

Erin is on her fourth Microsoft Surface tablet and it keeps failing on her. Microsoft keeps replacing it, but she's nearing the end of her warranty and is worried that once it passes, she'll out of luck. Rich says he's had a similar issue and he's read that this is a more widespread problem. Depending on how she paid for it, some credit cards have an extended warranty. But she'll also have lemon law protection.