Noel wants to use Voice Over IP for his office telephones. What does he need to look for? Leo says that Latency is the key. The longer the latency, the more annoying the delay in a conversation. Dropped packets is another issue in VoIP. Is that due to not having enough bandwidth? Leo says no. Voice doesn't take up a lot of bandwidth. But in an office, it all adds up. Leo uses RingCentral in his office.
Wi-Fi can also mess up VoIP because it gives preference to data over voice.