Why can't I connect my phone to Wi-Fi?

Jasper from Denmark

Episode 1399 (33:27)

OnePlus 3

Jasper is having a hard time connecting his OnePlus phone to Wi-Fi, and the apps time out. Leo says that if it only happens at home, it may not be his phone. He should go connect to a different Wi-Fi hotspot and see if it's happening. If it connects OK, then it may be that his router is having trouble with his phone. Sometimes that happens and it requires a reboot of the router. Leo also says how he holds his phone can also affect how it receives a signal on the OnePlus. That may or may not be contributing to it. It could also be time for a new router, as they tend to get unreliable over time.